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Crestview Cadillac, Inc.
Rochester, MI
964 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 964 reviews
March 02, 2025
It was good experience Waiting time was reasonable Treatment with courteously, as what I expected from Cadillac dealership Treatment with courteously, as what I expected from Cadillac dealership More
by HHTHWANY
Verified Customer
March 01, 2025
Emily, Patrick, and others that helped us with the process of buying a new XT6, and explaining the features and how to use them were great to work with and very knowledgeable. process of buying a new XT6, and explaining the features and how to use them were great to work with and very knowledgeable. More
by tomr956
Employees Worked With
February 26, 2025
Professional and courteous treatment from start to finish. I had not walked into Crestview that day expecting to conclude a deal. My wife and I had both driven XT5’s in the past and that was my primar finish. I had not walked into Crestview that day expecting to conclude a deal. My wife and I had both driven XT5’s in the past and that was my primary interest. Adam worked to find a car that met my requirements with financing that also worked. This will be my wife’s car and Patrick took all the time she needed to reacquaint herself with vehicle features All in all a great experience More
by JEZAMJAHN
Employees Worked With
February 25, 2025
Kara and the rest of the people we interacted with at the dealership were friendly and competent. We had a great experience. dealership were friendly and competent. We had a great experience. More
by mdbsoftware
February 24, 2025
Kara was great and the dealership work very fast to deliver our new vehicle as we were leaving on a trip and to receive extra discounts deliver our new vehicle as we were leaving on a trip and to receive extra discounts More
by joed6
February 22, 2025
Emily, was great to work with from start to finish. She’s vry knowledgeable and helpful. She’s vry knowledgeable and helpful. More
by timgriff
Employees Worked With
February 21, 2025
Great people and work completed as required and expected. Service area was pleasant waiting area was clean providing necessary refreshments . Service area was pleasant waiting area was clean providing necessary refreshments . More
by thebarongroup
February 20, 2025
Chris was excellent. He is a great asset to the service department and has a lot of potential. He is a great asset to the service department and has a lot of potential. More
by NA
Employees Worked With
February 16, 2025
The managers and owner did not speak to my family and I one time over 2 days and about 8+ hours of interaction with my salesman. The business manager (female type)was personable , and transparent. The sale one time over 2 days and about 8+ hours of interaction with my salesman. The business manager (female type)was personable , and transparent. The salesman Evan was straightforward and easy to work with. Overall good experience. Sidenote I don't know if the owner was their but I definitely ran across a few older gentleman who I knew ran the place as any person would with common sense and I received blank stares. Quite strange. More
by seanpaulbrinston
Employees Worked With
Evan
February 15, 2025
Have been a Crestview Cadillac customer for many decades. High turnover for sales and service reps. Mechanics do great work! High turnover for sales and service reps. Mechanics do great work! More
by gch
