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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
710 Reviews
Call Service Center (248) 656-9500

710 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
April 23, 2024

Everyone was very helpful and efficient. Provided transportation as needed. Everything completed as expected in estimated time range. More

by BOBBERAR
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Apr 27, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

April 22, 2024

Had to wait too long for parts to get the work completely done .Two weeks seems extreme More

by D.MARS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

April 22, 2024

They are always super helpful at the Rochester location. They keep in contact with us, always friendly, and happy to help us. Really appreciate the service department so much! More

by aves4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

April 22, 2024

The dealership is great! Service department was outstanding! The space is clean and the waiting area is comfortable. More

by lcbrunell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 22, 2024

Fast and friendly service. Would recommend this dealership to other people. blah blah blah blah More

by aarmin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

April 22, 2024

I have been dealing it’s Crestview for 15 years and I have been mostly satisfied. This time with my 2010 Hybrid Escalade. They were unable to service my air conditioning unit - they no longer had the equ More

by jtaylor12788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

Hi, it is disappointing for us to hear that your experience was anything less than great.

April 21, 2024

Very nice, friendly service. No problem using my “coupon”. Professional. Car was returned clean and washed More

by barb8cundy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

They were ready for me / on time / kind / moved quickly - explained - Chris C. was kind and understanding More

by clohrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

Easy explanations, friendly service and customer focused. Quick communication via texts which is super helpful. More

by bhogerheide0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Service level disappointing. Walked away feeling ripped off. Very unlikely to revisit Crestview cadillac again. More

by WWADDELL07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn this experience into a positive one.

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