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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
735 Reviews

735 Reviews of Crestview Cadillac, Inc. - Service Center

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December 15, 2023

Great service and friendly that experience was good and timing " The waiting area was comfortable and neat More

by bkwood5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi there, your satisfaction is our top priority.

December 15, 2023

Was very good, experience I would go back if i have too Nice environment. Love it More

by markajmerita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience!

December 15, 2023

Every time I go to get something done on my car, they are so professional and efficient. I feel welcomed every time. The best dealership hands down! More

by c.gonzalez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, we are so happy to read such a great review about Crestview Cadillac, INC.!

December 15, 2023

Crestview Cadillac has a great service department. They are always timed with your appointment, friendly and very helpful with preventative advice. More

by PFKNITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi there, we are very happy to have provided you with such a positive experience!

December 14, 2023

Great customer service. Always courteous and helpful. My experience has always been pleasant. I will definitely be back for any maintenance needed on my vehicle. More

by mselle010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

December 14, 2023

Its a great dealership to deal with on a consistent basis if you are in the area. More

by JOSEPHTINPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

December 14, 2023

Very efficient. Service was performed as outlined. Included ordering parts for transmission. Called when car ready. More

by JDRJCASSOCIATES
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi there, thank you so much for your positive comments about Crestview Cadillac, INC.!

December 14, 2023

Great staff always friendly, fast and real good work. The only reason I didn’t give a 5 star this time was the wait of the shuttle pick up, it was 2 minutes drive but took me waited for almost an hour. More

by youjunling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

December 14, 2023

Told them battery couldn’t keep a charge and they disagreed- took it home and it was dead every morning - I personally installed a new battery and have no issues More

by mcleduc1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The manager
Dec 20, 2023 -

Crestview Cadillac, Inc. responded

We're disappointed that we could not resolve your problem. We are however happy to hear that your vehicle is fixed.

December 14, 2023

The repair was done very quickly, got car back same day didn't require a loaner. More

by turnty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked primarily with Chris in service., Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

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