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Crevier BMW

Santa Ana, CA

4.9
1,377 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,378 reviews

April 29, 2026

Excellent customer service, Mark Caudillo is great, very professional, very prompt communication. Has been my service advisor for years More

by jeffkuramoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
April 28, 2026

Great service and willing to negotiate for a great price, especially for local customers. Did not make customer feel pressured or bad for staying within my budget. More

by Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Barahona and Kenneth Wang
April 25, 2026

Exceptional Service from the Crevier Team Once again, I had a great experience working with Jeffery Zheng, who is now a Sales Manager, and Peter Fard, a Client Advisor. Jeffery went above and beyond to sec More

by r hammer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Zheng, Peter Fard
April 25, 2026

I bring my BMW to Crevier for scheduled service on 04/24/26. My Service Advisor is Mr. Jaime Alegre Jr. ; he has been my Service Advisor since the first service of my car at Crevier BMW .He is very he More

by HENRYVU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Alegre Jr. , Service Advisor
Apr 25, 2026 -

Crevier BMW responded

Thank you for sharing your wonderful review. It’s great to read that your Service Advisor has consistently provided helpful and knowledgeable guidance while keeping your vehicle performing at its best. Your recommendation is appreciated by everyone here at Crevier BMW. Let us know if there is anything else we can help you with.

April 24, 2026

This is my 2nd lease from Crevier and I can’t say enough good things about the team. I just brought my car in for service and my advisor, Sergio, was outstanding, as always. He’s so communicative and keeps More

by THELARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Zepeda
Apr 25, 2026 -

Crevier BMW responded

Thank you for sharing your wonderful review. Your continued trust with your second lease means a great deal, and it’s wonderful to read that your recent service visit was handled with clear communication and attention throughout the process here at Crevier BMW. Let us know if there is anything else we can help you with.

April 23, 2026

Just picked up my individual M5 Touring from Jeffrey Zheng and the entire experience was fantastic. From ordering the car in October 2025 to picking it up yesterday on April 21, 2026, Jeffrey constantly More

by malpert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Zheng, Megan Quezada, Ilona Alex
Apr 23, 2026 -

Crevier BMW responded

Thank you for sharing your amazing review. It’s exciting to read that your experience ordering and taking delivery of your individual BMW M5 Touring was handled with such care and consistent communication by our Sales Team here at Crevier BMW. Congratulations on your new vehicle, and please don't hesitate to reach out to us for any future needs.

April 21, 2026

My service advisor Rudy Vega was incredibly helpful, attentive, and easy to work with. He made the whole process simple and hassle-free. More

by dalysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Vega
Apr 23, 2026 -

Crevier BMW responded

Thank you for sharing your positive review. We’re delighted to know your Service Advisor provided attentive and helpful support while making the process simple during your visit here at Crevier BMW. Let us know if there is anything else we can help you with.

April 20, 2026

The attention to detail and handling every aspect of my cars conditions, as well as providing me with loaner car video follow ups and phone calls make this the most outstanding dealership and I can’t recom More

by D. Rocky Rockefeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric li
Apr 21, 2026 -

Crevier BMW responded

Thank you for sharing such a great review. The level of attention to detail you described, along with the loaner vehicle, video updates, and consistent communication, reflects the care our Service Team aims to provide during every visit at Crevier BMW. We’re honored by your recommendation and are here whenever you need us.

April 19, 2026

The entire service department and Paul Cox provide excellent customer support! My older BMW diesel is still going strong! More

by tcooper.tcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cox
Apr 21, 2026 -

Crevier BMW responded

Thank you for sharing your 5-star review. We're pleased to know your experience with our Service Department has been consistently excellent and that your BMW diesel continues to run strong here at Crevier BMW. Should there ever be anything else we can do for you, don't hesitate to reach out.

April 17, 2026

John thatcher makes it really easy to bring your car into the service department. Very organized and quick which makes my life much easier. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Apr 18, 2026 -

Crevier BMW responded

Michelle, thank you for sharing your positive review. An organized and efficient visit can make all the difference, and we’re glad your experience with our Service Team here at Crevier BMW made things easier for you. If there is ever anything else we can do for you, please don't hesitate to reach out.

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