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Crevier BMW

Santa Ana, CA

Overview
Reviews
4.9
1,318 Reviews
Call Dealership (657) 231-5000
View Awards

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,318 reviews

October 14, 2025

I have always used Crevier BMW for service on my car. I have never had a problem. I recommend as a service advisor John Thatcher he always does a great job. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
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Oct 15, 2025 -

Crevier BMW responded

We greatly appreciate your 5-star review, Steve. It's wonderful to know that our Service Team could provide you with great assistance and that we've been able to keep you as a long-term customer here at Crevier BMW. Thank you for your recommendations, and please feel free to reach out to us if you ever need any further assistance.

October 13, 2025

From start to finish, I was impressed by the customer centric great service that I received. More

by Sly555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio service advisor and Louis with the car loan
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Oct 14, 2025 -

Crevier BMW responded

Hello, we strive to provide great customer service, and we're glad you received just that. We look forward to seeing you back to Crevier BMW again in the future!

October 11, 2025

As always dealership and its employees (in special Junior) were the best. Professional, kindly and helpful all the time. I always recommend Crevier to my relatives More

by Pablo Ribera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Alegre
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Oct 13, 2025 -

Crevier BMW responded

Thank you very much, Pablo, for sharing your 5-star review. Knowing that your experience with us was beneficial and that we could provide you with professional assistance brings us satisfaction. Please let us know if you need anything else, we at Crevier BMW are here to help.

October 09, 2025

Easy to make appointments, kept me informed of the service status and when my service would be completed. More

by Fweih6472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
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Oct 22, 2025 -

Crevier BMW responded

It is our pleasure to offer informative care and easy experiences. Thank you for trusting our Service Team with your automotive needs. Reach out to Crevier BMW if there is anything else that we can do for you.

October 06, 2025

JR is very detail, excellent communicator. Great customer service and very helpful. Always goes above and beyond for his customers. More

by tmanzur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Alegre
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Oct 06, 2025 -

Crevier BMW responded

Thanks for your 5-star review. We strive to consistently provide top-tier customer service, and are glad that our team went above and beyond for you. If there is ever anything we can assist you with, please reach out to us at Crevier BMW.

October 06, 2025

Jason V. was great to work with! I started with Jason since last December and finally got the car I wanted. I stayed in touch with Jason and would inquire abo More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Valdivia
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Oct 08, 2025 -

Crevier BMW responded

Hi Richard, we are glad to see that you had a smooth experience with our Sales Team here at Crevier BMW. We are very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

October 05, 2025

This is my second BMW from Crevier BMW and I was pleased then and I am pleased again now. Professional, knowledgeable and friendly. More

by Sarkishomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Quezada & Jinny
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Oct 05, 2025 -

Crevier BMW responded

We are honored to have you as a valued and returning customer with us. Our Sales Team is thrilled to have provided you with professional care, knowledgeable interactions, and a pleasing experience. We hope to do business with you again here at Crevier BMW.

October 03, 2025

Thank you for the outstanding service provided by Eric Li when I dropped off my car last Friday. His professionalism and thoughtful maintenance advice were greatly appreciated, and I was pleasantly surprised More

by Full16michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric li
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October 02, 2025

Mark has always been very open and honest about what my car needs as it gets older (2015 X3). I appreciate having him as an adviser for all these years. More

by bryan.a.ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
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Oct 04, 2025 -

Crevier BMW responded

Bryan, our Service Team is happy to assist you with the needs of your 2015 BMW X3. Crevier BMW is here to offer you more honest experiences for your automotive maintenance needs.

October 01, 2025

Excellent experience,Xavier was most helpful and professional. His knowledge of the technology aspects of the car were most helpful as well. More

by tonybonno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
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