Crevier BMW

I’ve been a customer to this dealership for five years and have leased three cars through them. Unfortunately today ended my loyalty to the brand and dealer and I have purchased my second car with Volkswa and have leased three cars through them. Unfortunately today ended my loyalty to the brand and dealer and I have purchased my second car with Volkswagen. It all comes down to customer service. I had an appointment arranged with Kenny and at my arrival, I was told he was busy with another customer so I was repositioned with Giddiani. I was inquiring about purchasing my currently leased vehicle and was told that due to a new recall that showed up at 2am on this date of my appointment, I could no longer purchase my vehicle because it would create a legal issue for them. The recall was actually posted July 16 according to my insurance company so the fact that the dealer has less a clue about recalls on their vehicles seemed sus. I contacted weeks prior to schedule my appointment for purchasing and I could’ve been notified about this prior to my arrival. Had they been honest with me during this entire process and treated me with some decency, I would’ve gone into a new lease. Instead I paid off and returned my vehicle and went down the street to work with Volkswagen again based on my last purchase there a few weeks ago. Two car family here and I was intending on keeping one bmw in the family but that will have to wait for now. Honestly, I worked with Ivan Brooks on my last two leases and he was very honest and respectful. As a returning customer I wish now that I would’ve been able to work with him again, but I figured that everyone in the sales department would be at his level of professionalism. Turns out not so much. More

Every time I go to Crevier I get excellent service. I am very pleased with this service. I am very pleased with this service. More

Anthony Dang provided really good customer service. He was transparent with the numbers, which helped me understand what I was getting into. He made some compromises for the deal as well as taking the He was transparent with the numbers, which helped me understand what I was getting into. He made some compromises for the deal as well as taking the time to show me all the features of my car after I bought it. More

Excellent customer service, Aras was very helpful explaining everything that need to be done on my car. explaining everything that need to be done on my car. More

I always use them to take my car for service. . They are on time and fast . They are on time and fast More

I recently had the pleasure of visiting service department Crevier as a first time customer, and I must say, my experience was nothing short of exceptional. From the moment I walked in, I was greet department Crevier as a first time customer, and I must say, my experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that instantly put me at ease. My experience w/ svc advisor Miguel R. was outstanding. Professional, fast, accurate, friendly, and willing to go the extra mile, and have certainly earned my trust and loyalty! More

Marvelous experience working with this dealership and Jason V specifically. They were fast and friendly and did not make me feel pressured in any way along the journey. Jason V specifically. They were fast and friendly and did not make me feel pressured in any way along the journey. More

So happy with my new service advisor Eric. He was polite and friendly, timely, and meticulous in his attention to detail. Really simplified my visit and I felt heard. He kept me updated throug He was polite and friendly, timely, and meticulous in his attention to detail. Really simplified my visit and I felt heard. He kept me updated throughout the service and was very thorough, both of which I was very appreciative of. Simply put, I felt I was taken care of and not just another ticket through their service queue. More

Crevier BMW is an excellent dealer to buy any used or new BMW due to its great customer services. BMW due to its great customer services. More