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Crevier BMW

Santa Ana, CA

4.9
1,108 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,108 reviews

September 09, 2024

Very friendly and helpful. Service Dept was knowledgeable and performed the work in a timely manner. Everything about Crevier BMW was first class. More

by mskyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
Sep 17, 2024 -

Crevier BMW responded

Thanks for your kind words. We’re glad you had a positive experience with our Service Dept at Crevier BMW. Wishing you all the best!

September 08, 2024

Everyone is so nice and helpful especially John, my service advisor! I really appreciate it! Thank you! More

by kelkel4332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Sep 17, 2024 -

Crevier BMW responded

Crevier BMW appreciates your kind words. We're happy you had a great experience with our team. Wishing you well!

August 29, 2024

Excellent dealer service. Probably loan person was little bit pushy! This can be improved with help from management. More

by kckarnik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Deng
Sep 13, 2024 -

Crevier BMW responded

Glad you appreciated our service. We'll work with management to improve loan process experiences. Thanks for sharing your thoughts about Crevier BMW.

August 28, 2024

Costumer service was great! Bryan helps me with everything I was asking about my X5 More

by Maria G Mensez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 09, 2024 -

Crevier BMW responded

Glad to hear our team could help with your X5. We appreciate you choosing Crevier BMW. All the best!

August 26, 2024

Excellent lot full of many different models of cars to decide between John Drake is a fantastic sales person. Listens and helps you through your decisions. More

by heather thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Drake , Paul Cox
Aug 30, 2024 -

Crevier BMW responded

Thanks for sharing your experience with us at Crevier BMW. Glad our team could assist you in making the right decision!

August 23, 2024

The staff were helpful and efficient and the work done was needed and carried out according to plan. More

by Timo L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 30, 2024 -

Crevier BMW responded

Thanks for the great review. Crevier BMW appreciates your feedback!

August 21, 2024

Efficient service dept. Good use of technology. Always have loaners available even if it's just an oil change. A little expensive but it's worth it. Free car wash including More

by Volcomssj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cox
Aug 24, 2024 -

Crevier BMW responded

Crevier BMW appreciates your feedback. We’re glad our service department, technology, and loaner vehicles meet your needs — even for quick oil changes. Taking care of our customers' vehicles through extra touches like free car washes is important to us.

August 16, 2024

Professional, curious, on time service with a communication and supporting customer service platform putting the customer first. More

by Steve Israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Aug 21, 2024 -

Crevier BMW responded

Thank you for the kind words. We’re glad to hear that Crevier BMW’s service met your expectations. Take care!

August 14, 2024

My experience was the best I've ever had in purchasing a car. Peter was the initial salesman I met. Great guy. Rick in finance was very no nonsense, pleasant and easy to work with. Santiago was also a p More

by Terry R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago, Rick, Balthazar, Peter Lam
Aug 21, 2024 -

Crevier BMW responded

Thank you for your kind words. We appreciate your recommendation and are happy to hear about your great experience with our team at Crevier BMW. Wishing you many enjoyable miles in your new BMW.

August 14, 2024

Quality service, professional and timely assistance, quality product, fair pricing and warranty policies and quality communications More

by TRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bautista ..5 stars
Aug 21, 2024 -

Crevier BMW responded

Crevier BMW appreciates your feedback on our service and communications. Wishing you all the best!

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