
Crevier BMW
Santa Ana, CA
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The dealer made the process super easy to drop my car off for service and pickup a loaner to use for the day. They kept me informed on my car’s status throughout the day. The one complaint I have: the loa for service and pickup a loaner to use for the day. They kept me informed on my car’s status throughout the day. The one complaint I have: the loaner was not cleaned. There were notable “sticky” spots in the center controls and crumbs throughout the cabin. Also, there was a piece of half-eaten pizza in the trunk. More
Mark Caudillo is an excellent service advisor explained with detail what was needed immediate attendance and advised what needs to be taken care of soon his great professionalism made me decide what was n with detail what was needed immediate attendance and advised what needs to be taken care of soon his great professionalism made me decide what was needed. He has such a pleasant attitude great working with him. Thank you More
We had an amazing experience at Crevier BMW! From the initial interaction to the final steps of the process. Nathan Choe was a phenomenal Client Advisor. He was very knowledgeable about the prod From the initial interaction to the final steps of the process. Nathan Choe was a phenomenal Client Advisor. He was very knowledgeable about the products and helped me find my perfect BMW. Would love to work with him again in the future! More
John Thatcher is very helpful and knowledgeable. He listens to your concerns and finds way to satisfy your needs. He is honest and forthright. I would go back to him with all my BMW needs. I highly He listens to your concerns and finds way to satisfy your needs. He is honest and forthright. I would go back to him with all my BMW needs. I highly recommend him to anyone who needs work done at Crevier BMW. More
Having a car service on May 2nd, 2025 . I was immediately impressed by enthusiatic greeters😊After meeting with my service advisor Jaime Alegre, my car was on service at once. After my c I was immediately impressed by enthusiatic greeters😊After meeting with my service advisor Jaime Alegre, my car was on service at once. After my car was done with video message from the technician, the cashier staff was quickly processed the paperwork, and I got my car back 😊. I was so happy with the enthusiasm, promptness, and helps by all CREVIER BMW Staff . To all BMW drivers, CREVIER BMW is the place for you 😁 More
Service experience was excellent. I was promptly greeted by Jack, my service advisor, who clearly explained the service that would occur. Vehicle was ready when promised. I recommend I was promptly greeted by Jack, my service advisor, who clearly explained the service that would occur. Vehicle was ready when promised. I recommend this dealership More
Always a peace of mind to work with the Crevier service department, specifically, John Thatcher. I am very specific about the maintenance of my car and always stay on top of it and John has accommodated th department, specifically, John Thatcher. I am very specific about the maintenance of my car and always stay on top of it and John has accommodated that. More
Great customer service . Staff is friendly and professional. They have a big selection of BMW. You dont feel pressured to buy like other places. I will be coming back agai Staff is friendly and professional. They have a big selection of BMW. You dont feel pressured to buy like other places. I will be coming back again for next car. More