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Crevier BMW

Santa Ana, CA

4.9
1,083 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,083 reviews

June 24, 2024

Aras was awesome! ! Thanks to his full support and the team the maintenance was super satisfactory. Appreciate the support. Looking forward to visiting again! Kudos to More

by BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aras Topaloglu
Jun 24, 2024 -

Crevier BMW responded

Thank you for recognizing the maintenance support provided by our team at Crevier BMW. We're continuously working on delivering great service and appreciate your feedback.

June 21, 2024

As a customer who needs to conduct their due diligence before signing, I can appreciate the way I was treated this last week ultimately resulting in me buying an absolutely stunning new BMW. I had the ple More

by Jackob Freeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William (sales) & Megan (management)
Jun 21, 2024 -

Crevier BMW responded

Thank you for choosing Crevier BMW and sharing your positive experience. We're glad that our team met your expectations with excellent communication and professionalism during the purchase of your new BMW. If you have further feedback or need assistance, feel free to reach out.

June 20, 2024

Great staff and efficient service. Frontliners always have a pleasant disposition and the service advisors are capable. More

by Mcdvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cao + the servicr engineer who did the replacement for tires
Jun 20, 2024 -

Crevier BMW responded

Thank you for the positive feedback on our service and staff at Crevier BMW. We are glad to know that your interactions with our frontline team and service advisors have met your expectations. Your satisfaction is important to us, and we look forward to maintaining high standards of service.

June 20, 2024

Usual Crevier BMW experience. On time, clean, honest and good value. Thank you very much John. More

by Yilmaz OC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jun 20, 2024 -

Crevier BMW responded

Thank you for sharing your experience at Crevier BMW. We’re pleased to hear about the service provided by our team. We appreciate your recognition of their honesty and value.

June 19, 2024

Excellent customer service and satisfaction. Would not take to anyone else. Trust is very important! More

by kevinlehrke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jun 19, 2024 -

Crevier BMW responded

Thank you for acknowledging the customer service at Crevier BMW. We appreciate your trust in our team and look forward to maintaining that standard.

June 18, 2024

Same day service appointment, excellent customer service. I was provided a loaned vehicle. That’s a plus for me instead of being shuttled somewhere and back. More

by Jorge Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio service advisor
Jun 18, 2024 -

Crevier BMW responded

Thank you for sharing your experience with the same day service appointment and the loaned vehicle at Crevier BMW. We appreciate hearing about your satisfaction with our customer service.

June 17, 2024

I got a flat tire service on 06/12/24, and get offered a loaner car via a Service Advisor Jaime Alegre . Next day I came back to pick up my car . The service here is made so simple , efficient and thoroug More

by HENRY V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Alegre
Jun 17, 2024 -

Crevier BMW responded

Thank you for sharing your experience with the tire service at Crevier BMW. It's great to hear that the process was efficient and thorough, making use of a loaner car convenient. We appreciate your positive feedback on how our team handled everything smoothly.

June 16, 2024

Frank in sales is truly a professional! !! Follows thru on his word.and is very detailed with facts. More

by Gpgrand5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Olivares
Jun 16, 2024 -

Crevier BMW responded

It's great to hear about your positive experience with our team in sales at Crevier BMW. Your satisfaction is important to us. Thank you for sharing your feedback.

June 14, 2024

Fantastic service with a personal touch. Marlene is by far the best and I always appreciate how she goes above and beyond to make it as stress-free as possible. Thank you! More

by Mo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie
Jun 14, 2024 -

Crevier BMW responded

We appreciate your positive feedback about the service you received at Crevier BMW. It's great to hear that our team made your experience stress-free. Thank both leasing again with us soon.

June 14, 2024

Anthony Caudillo did an exceptional job as the advisor for my car. He remained in contact and updated me as information was available. I would recommend him and Crevier to others. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caudillo
Jun 14, 2024 -

Crevier BMW responded

Thank you for sharing your positive experience with our team at Crevier BMW. It’s great to hear that the advisor kept you well-informed throughout the process, and we appreciate your recommendations.

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