Back

Crevier BMW

Santa Ana, CA

4.9
1,111 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

Directions

By Type

Showing 1,111 reviews

June 20, 2024

Great staff and efficient service. Frontliners always have a pleasant disposition and the service advisors are capable. More

by Mcdvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cao + the servicr engineer who did the replacement for tires
Jun 20, 2024 -

Crevier BMW responded

Thank you for the positive feedback on our service and staff at Crevier BMW. We are glad to know that your interactions with our frontline team and service advisors have met your expectations. Your satisfaction is important to us, and we look forward to maintaining high standards of service.

June 20, 2024

Usual Crevier BMW experience. On time, clean, honest and good value. Thank you very much John. More

by Yilmaz OC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jun 20, 2024 -

Crevier BMW responded

Thank you for sharing your experience at Crevier BMW. We’re pleased to hear about the service provided by our team. We appreciate your recognition of their honesty and value.

June 19, 2024

Excellent customer service and satisfaction. Would not take to anyone else. Trust is very important! More

by kevinlehrke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Jun 19, 2024 -

Crevier BMW responded

Thank you for acknowledging the customer service at Crevier BMW. We appreciate your trust in our team and look forward to maintaining that standard.

June 18, 2024

Same day service appointment, excellent customer service. I was provided a loaned vehicle. That’s a plus for me instead of being shuttled somewhere and back. More

by Jorge Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio service advisor
Jun 18, 2024 -

Crevier BMW responded

Thank you for sharing your experience with the same day service appointment and the loaned vehicle at Crevier BMW. We appreciate hearing about your satisfaction with our customer service.

June 17, 2024

I got a flat tire service on 06/12/24, and get offered a loaner car via a Service Advisor Jaime Alegre . Next day I came back to pick up my car . The service here is made so simple , efficient and thoroug More

by HENRY V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Alegre
Jun 17, 2024 -

Crevier BMW responded

Thank you for sharing your experience with the tire service at Crevier BMW. It's great to hear that the process was efficient and thorough, making use of a loaner car convenient. We appreciate your positive feedback on how our team handled everything smoothly.

June 16, 2024

Frank in sales is truly a professional! !! Follows thru on his word.and is very detailed with facts. More

by Gpgrand5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Olivares
Jun 16, 2024 -

Crevier BMW responded

It's great to hear about your positive experience with our team in sales at Crevier BMW. Your satisfaction is important to us. Thank you for sharing your feedback.

June 14, 2024

Fantastic service with a personal touch. Marlene is by far the best and I always appreciate how she goes above and beyond to make it as stress-free as possible. Thank you! More

by Mo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie
Jun 14, 2024 -

Crevier BMW responded

We appreciate your positive feedback about the service you received at Crevier BMW. It's great to hear that our team made your experience stress-free. Thank both leasing again with us soon.

June 14, 2024

Anthony Caudillo did an exceptional job as the advisor for my car. He remained in contact and updated me as information was available. I would recommend him and Crevier to others. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caudillo
Jun 14, 2024 -

Crevier BMW responded

Thank you for sharing your positive experience with our team at Crevier BMW. It’s great to hear that the advisor kept you well-informed throughout the process, and we appreciate your recommendations.

June 12, 2024

Peter was fantastic at assisting me with getting out of my expiring lease and getting into a new IX. It’s not often when I say it was a pleasure to work with him and his manager Chase. More

by Jdwise10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Knaup, Peter Fard
Jun 12, 2024 -

Crevier BMW responded

Thank you for choosing Crevier BMW and the positive feedback on your lease transfer experience with our team. We always strive to make such processes smooth. Your satisfaction with your new IX is essential to us.

June 12, 2024

I've now bought my last two cars with Crevier, and I really don't see a reason to go anywhere else. The customer experience is top-notch and they tend to speak in regular terms so it doesn't feel like More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giddianni Lopez
Jun 12, 2024 -

Crevier BMW responded

Thank you for choosing Crevier BMW once again for your car purchases. It's great to hear that our team provided an exceptional customer experience and made the process understandable. We appreciate your recommendation and look forward to continuing to meet your expectations.

...
24
...