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Crevier BMW
Santa Ana, CA
1,084 Reviews
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July 07, 2023
In November of 2021 I picked up my 2022 M240i, and the experience was great from ordering to receipt of the vehicle. However, within the past 2 years their business practices have changed for the worse. experience was great from ordering to receipt of the vehicle. However, within the past 2 years their business practices have changed for the worse. Long story short, I began the process of ordering an M4 competition where the dealership verbally agreed to run my credit and collect a deposit of $1,000. I Sat there working with my sales rep for about 45 minutes until at the last minute due to the configuration of my build the finance team requested a $10,000 non-refundable deposit to ensure that I will take delivery of the vehicle when it’s complete. Their reasoning was that they’ve had situations where customers would order “special configurations” and not take delivery. This entire situation disheartening because this is NOT how you treat customers. Fortunately, as soon as I left I was able to order my vehicle through a competitor in the area. Please stay away as their business practices are not in alignment with their mission, which is striving to make customers happy. I am extremely unhappy and will not even consider having my vehicle serviced there. More
by jmason1986
Employees Worked With
Jay
July 06, 2023
Anthony Diaz and Julio Rodriguez worked together as a team to assist any questions I had. They also made it easy to coordinate a pre-purchase auto inspection on the used car I planned to team to assist any questions I had. They also made it easy to coordinate a pre-purchase auto inspection on the used car I planned to More
by Reydan
Employees Worked With
Anthony Diaz. Julio Rodriguez
July 02, 2023
Jason at Crevier was great. I had a bit of a tricky situation with timing of the deal and several moving parts and he made it very easy. Great experience! I had a bit of a tricky situation with timing of the deal and several moving parts and he made it very easy. Great experience! More
by KM
Employees Worked With
Jason & Luis, Rick Krouch
June 18, 2023
The Crevier bmw team is by far the best car buying experience I had. The price was straightforward. Peter Lam helped me the test drive and was helpful and answering my questions about the car and his experience I had. The price was straightforward. Peter Lam helped me the test drive and was helpful and answering my questions about the car and history. The sales manager Hernan Fonseca and Peter Lam had all the paperwork ready for me to sign. I met with Nick Beshoff to finalize the deal. I was out of there fast. By far one of the best car buying experiences. This is my 3rd car I purchased from Crevier bmw. If you are looking for bmw, ask for Peter Lam. More
by Ryanly87
Employees Worked With
Nick Beshoff, Peter Lam
