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Crevier BMW

Santa Ana, CA

4.9
1,110 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,110 reviews

July 21, 2023

Thank you so much, I’m very satisfied it’s so cool and comfortable car More

by tatevyan1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Mooradian
Jul 21, 2023 -

Crevier BMW responded

Our Sales Team appreciates you taking the time to leave us this feedback. We are overjoyed to know that you had such a pleasant experience with us. Thank you for choosing Crevier BMW.

July 19, 2023

Great experience overall. Salesman, Jason Valdivia was terrific! Finance Manager, Ken Porter great too! No pressure by anyone. More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Valdivia
Jul 19, 2023 -

Crevier BMW responded

We appreciate the wonderful 5-star rating. Our Sales Team always values low-pressure and terrific assistance for our customers. If there is anything else Crevier BMW can help you with, let us know. We are always here to assist you!

July 16, 2023

Great service, follow up, and inventory selection. Was very happy with my car buying experience! More

by LB5577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz & Rork
Jul 17, 2023 -

Crevier BMW responded

Hello, we're thrilled to read that you were very happy with your car-buying experience here at Crevier BMW and that you enjoyed our inventory. Thank you for your amazing review and congratulations on your new purchase.

July 14, 2023

Took my car in for service and Paul Cox completed it sooner than promised. Thanks Paula! More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cox
Jul 15, 2023 -

Crevier BMW responded

Hello. Thank you for the kind words and 5-star review. We're thrilled to learn that our Service Department completed the service sooner than promised. We appreciate you choosing us here at Crevier BMW. Come back anytime!

July 12, 2023

Salespeople are respectful, responsive and helpful. My experience at Crevier BMW was a very good one indeed More

by ericmonte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Beshoff
Jul 12, 2023 -

Crevier BMW responded

Hello Ericmonte. We appreciate you taking the time to leave us a five-star review of our Sales Team and choosing Crevier BMW for your automotive needs. Have an incredible day.

July 11, 2023

DO NOT BUY A PRE-OWNED/CPO VEHICLE HERE IF YOU ARE COMING FROM OUT OF STATE OR MAKING A LONG DISTANCE DRIVE. For a week before driving down to LA from San Francisco I had contacted Peter and Tony regardin More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony
Sep 29, 2023 -

Crevier BMW responded

Hello Kevin, Your feedback is important to our Sales Team here at Crevier BMW and I would appreciate the opportunity to speak with you regarding your credit application and experience with our Sales and Finance Teams. Please email me with your preferred contact information. Thank you, Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

Sep 29, 2023 -

Kevin responded

I already sent an email when you made the same response on my Yelp review. No one ever responded. I've given up on anyone from Crevier BMW taken accountability for the bait and switch. Also to add on more to it, one of the key fobs given to me was dead. Not battery dead, dead dead. Had to go to my local BMW service center that actually gives a xxxx for a replacement key fob.

July 07, 2023

In November of 2021 I picked up my 2022 M240i, and the experience was great from ordering to receipt of the vehicle. However, within the past 2 years their business practices have changed for the worse. More

by jmason1986
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jay
July 06, 2023

Anthony Diaz and Julio Rodriguez worked together as a team to assist any questions I had. They also made it easy to coordinate a pre-purchase auto inspection on the used car I planned to More

by Reydan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz. Julio Rodriguez
Jul 06, 2023 -

Crevier BMW responded

Hello Reydan, thank you so much for your kind review. We are pleased to learn that our Sales Team provided you with kind assistance throughout your visit and it would be an honor to assist you with anything else at Crevier BMW.

July 02, 2023

Jason at Crevier was great. I had a bit of a tricky situation with timing of the deal and several moving parts and he made it very easy. Great experience! More

by KM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason & Luis, Rick Krouch
Jul 04, 2023 -

Crevier BMW responded

Thank you so much for your kind review. We are ecstatic to learn that you had a great experience with Crevier BMW and we would be honored to work with you again someday.

July 02, 2023

Crevier is the best place to purchase an automobile, they have the best customer service and nobody can beat their customer service! More

by rotellini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Hernandez, Mark Holmes
Jul 03, 2023 -

Crevier BMW responded

We are glad you enjoyed great customer service working with our Sales Team at Crevier BMW. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance.

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