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Crevier BMW

Santa Ana, CA

Overview
Reviews
4.9
1,121 Reviews
Call Dealership (657) 231-5000
View Awards

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,121 reviews

June 07, 2023

The lobby dealership personnel were unwelcoming. I walked around without one person asking to help me. I finally left. I texted Marc in repairs always so helpful. Marc got me a salesman. My our pu More

by Cheryl linsangan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Zheng
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Jun 10, 2023 -

Crevier BMW responded

Hi Cheryl, Thank you for your feedback. Although we are happy to know that our Service Team was helpful, we would like the opportunity to speak with you further about your sales visit. At your earliest convenience, please reach out to us. Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

June 07, 2023

Peter Lam took very good care of my wife and I with a high degree of professionalism and positive attitude. More

by kmyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Lam
Report | Print
Jun 08, 2023 -

Crevier BMW responded

Hello, we are honored you took the time to leave us a five-star review. It is great to know that our team was professional and took excellent care of you and your wife. Please let us know if you have any further questions and thank you again for choosing Crevier BMW.

June 05, 2023

Ivan Brooks is an amazing sales dude and Crevier is my new favorite dealership!! Amazing experience and a heck of a guy!!! Seriously, if you’re in the market for a BMW, go to Crevier and ask for Ivan!! More

by Kim K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Brooks
Report | Print
Jun 06, 2023 -

Crevier BMW responded

Kim, we're happy that you left us a five-star review and a recommendation for our services. You can always count on us to provide amazing service to our valued customers at Crevier BMW. If you ever have any future needs, we are always here to help.

Jun 12, 2023 -

Kim K responded

I only wish my sales guy would respond to my questions…. I’ve texted two different questions and crickets… I didn’t think he was just in it for the sale as I told him I’d be a long term client…. part of a salespersons job is to service the client after the sale as well… totally bums me out!

June 02, 2023

Everybody is polite. They do their utmost to serve you and keep you happy. I personally am very impressed and happy with their service More

by maximusvahe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Sparno
Report | Print
Jun 03, 2023 -

Crevier BMW responded

Hello, we are honored you took the time to leave us a five-star review. It makes us proud to know that our team went above and beyond to make sure you were satisfied. Should you need anything, please don't hesitate to reach out to us at Crevier BMW.

May 30, 2023

impressive all the of above Peter Lam and his team work hard to get our financial goal the 2021 X7 was spotless More

by suanhing2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Lam
Report | Print
May 30, 2023 -

Crevier BMW responded

Hello, we are honored you took the time to leave us a five-star review. Your satisfaction means a lot to us, and we truly appreciate you choosing Crevier BMW for all of your automotive needs. Enjoy your 2021 BMW X7.

May 27, 2023

I’m very pleased for the knowledge of a great car advisor as Peter Lam. The process of purchasing a car is like a cinch. The staffs at Crevier dealership were above and beyond all expectations. Follow our he More

by Goo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Lam
Report | Print
May 29, 2023 -

Crevier BMW responded

Hello, we are grateful for you leaving us a five-star review and for recommending our services. We're proud to know that our Sales Team went above and beyond your expectations and provided you with great customer service. Your business is valued and we look forward to seeing you again at Crevier BMW.

May 22, 2023

The sales person John Drake was awesome! He was respectful and he got me a good deal on my new BMW 4 series! More

by imeldagarcia28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Drake
Report | Print
May 22, 2023 -

Crevier BMW responded

Hello and thank you for your high star rating. We're happy to see that your experience with our Sales Team here at Crevier BMW was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 21, 2023

Excellent customer service, knowledgeable salesman and very dependable used vehicles that have low mileage and in great condition. More

by Petite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany, Mark Holmes
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May 21, 2023 -

Crevier BMW responded

Thank you for this 5-star review. It is great to see that our Sales Team was knowledgeable and they could provide you with an excellent car-buying experience. We are also happy to see you appreciated our great inventory here at Crevier BMW. We appreciate your business and hope you continue to choose Crevier BMW for all your automotive needs.

May 16, 2023

Highly recommended this dealership. Amazing sales team, very knowledgeable and helpful to choose the best options for my needs. Huge thanks to Dina and Tony. More

by Sepi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina and Tony
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May 17, 2023 -

Crevier BMW responded

Hello Sepi. We understand it's a big decision where you purchase your vehicle from and we are grateful that you chose to work with our Sales Department here at Crevier BMW. Thank you for the positive review.

May 13, 2023

Highly recommend Crevier BMW! Service is excellence. My least came to an end and I purchased my Automobile and serviced the car! Kenny, Nick and Jr. Alegre were very profession More

by gledesmav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr. Alegre and Kenny, Nick Beshoff
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May 19, 2023 -

Crevier BMW responded

Hello, thank you so much for your loyalty and kind words. It is an honor to be your choice at Crevier BMW and we are so glad you had an excellent experience with our location. Please don't hesitate to reach out if there is anything else we can do for you.

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