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Crevier BMW

Santa Ana, CA

4.9
1,084 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,084 reviews

December 18, 2021

Insulted. Useless sales person, showed me a dirty $150k M8, without the keys available, then refused to allow a test drive. Since I drove to the dealership in Porsche 911 Turbo, clearly a qualified custome More

by Insulted from Corona Del Mar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not prepared to acknowledge the young man online
Dec 19, 2021 -

Crevier BMW responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit here at Crevier BMW and would like the opportunity to discuss your recent visit and communication with our Sales Team. Can you please send your contact information to me at Sales@Crevierbmw.com? We look forward to hearing from you. Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

December 17, 2021

We worked with Jerry Barnes at Crevier BMW, and he made the process easy and smooth. Jerry was able to get us exactly what we wanted when other folks could not even provide a car to test drive. I would rec More

by A.N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Barnes
Dec 18, 2021 -

Crevier BMW responded

Hi there, This is exactly what we like to hear, that our Sales Department provided you with an easy and smooth process and could help you get the vehicle you wanted. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Crevier BMW and we hope to see you again.

December 03, 2021

Ask for Mason! I had offers from 3 other BMW dealers before I was emailed by Crevier. Showed up to the dealer, had a bigger inventory than the other 3 dealers, and was given a much better deal to walk a More

by ksegal71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, Robert Lingenfelter
Dec 04, 2021 -

Crevier BMW responded

Thank you for sharing your excellent review of us here at Crevier BMW. We are so pleased to read that our Sales Team took fantastic care of you. We truly appreciate your kind words and business.

December 01, 2021

The easiest and simplest transition I’d experienced in my life. Paul was honest , knowledgeable and helpful and made it very easy to lease my beautiful BMW. Thank you More

by skaveh2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny in finance, Paul Mooradian
Dec 02, 2021 -

Crevier BMW responded

Thank you for sharing your wonderful review of us here at Crevier BMW. We are so pleased to read that you leased a BMW. We appreciate your business and hope you love it.

November 17, 2021

They say all good things come to an end. On 8/20/2021, I was heading to a event down in San Diego when my check engine light started blinking followed by my car shaking violently. I was able to pull it over More

by B530e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Liam, Cesar, Michael Ibanez, John Thatcher, Dan Canfield
Dec 07, 2021 -

Crevier BMW responded

Bernard, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your service experiences. Please send me an email at Sales@Crevierbmw.com with your preferred contact information to discuss this further. Thank you, Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

November 09, 2021

Very easy and simple, the staff was friendly and knowledgeable. I would definitely recommend this dealership for a BMW car buyer. More

by Jamal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
Nov 11, 2021 -

Crevier BMW responded

Thank you for the kind review and 5-star rating, Jamal. We are pleased to know our Sales Team ensured you had a great buying experience for your BMW. We look forward to your next visit here at Crevier BMW.

November 09, 2021

The members of Crevier have always been very professional, knowledgeable, and willing to help. I have always been treated with kindness, and my time has always been respected. More

by Crissibelasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosey Sedano
Nov 11, 2021 -

Crevier BMW responded

Thank you for the review! We appreciate you taking the time to share. We will be sure to thank our team for you.

October 30, 2021

A very good selection of used carsTheir prices overall A very good selection of used cars Their prices overall were very competitive Staff were very helpful. No high pressure More

by Tlhome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lam
Oct 31, 2021 -

Crevier BMW responded

Hi there, We are pleased that you found our Sales Department to be helpful. Enjoy your purchase and at Crevier BMW we appreciate your business. We look forward to working together again.

October 28, 2021

Saeed was great and helped me get in and out with a new car quickly. More

by full.08.tablets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saeed Zargham
Oct 29, 2021 -

Crevier BMW responded

Glad everything went well! We look forward to seeing you at Crevier BMW in the future.

October 28, 2021

One of the biggest bmw in SoCal so you still have a lot of options in the show room even though there is a situation of car shortage. More

by Douglas0824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Olivares
Oct 28, 2021 -

Crevier BMW responded

Crevier BMW appreciates the 5-stars and feedback. The team is glad your experience was a positive one. We look forward to future visits.

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