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Crevier BMW

Santa Ana, CA

4.9
1,084 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,084 reviews

May 20, 2021

It was a very professional test drive, informational and sales experience. My sale rep Chase was very friendly and knowledgeable about the BMW product, and sales process. Lena in business and finance had do More

by cstrand2211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
May 21, 2021 -

Crevier BMW responded

Thank you for the excellent star rating. We're glad that your time at Crevier BMW with Chase was friendly, professional, and knowledgeable. We look forward to future visits. Let us know if you need anything else. Safe travels.

May 19, 2021

Very professional, helpful and courteous. The entire process was very smooth and quick. Alex Yi is answered any and all questions I had. Amazing experience. More

by Marina Arutyunyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Yi
May 23, 2021 -

Crevier BMW responded

Hi Marina, Thank you for your positive review. It is wonderful to hear that during your recent visit the process was smooth and timely. We are pleased that Alex was able to keep you informed and answer all of your questions. Thank you for choosing Crevier BMW and we look forward to your next visit.

May 16, 2021

I had a good experience with Crevier BMW . Friendly and professional, Mr.Faraz Louie helped me to buy my new Z4 . I highly recommend him . More

by sepidehsehat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Louie
May 16, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW for your BMW needs and congratulations on your brand new BMW Z4. We know you'll enjoy it, and we appreciate your recommendation for Faraz. Happy driving!

May 14, 2021

Mike Lake called me both before and after my visit to reassure me that Crevier BMW takes good care of their customers and never to hesitate to contact them for any questions, help, or service needed for More

by Asouth1160
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Dang
May 23, 2021 -

Crevier BMW responded

Thank you for your positive review. We strive to ensure that our customers are updated and informed, so we are pleased to hear about your recent experience with Mike. Thank you for choosing Crevier BMW and we hope to continue to assist with all of your future automotive needs.

May 06, 2021

Crevier sales department was so friendly. They make it a smooth and easy process from start to finish. Finance department was also great. They made all the paperwork quick and easy. More

by MLe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lam
May 06, 2021 -

Crevier BMW responded

Thank you for the kind review! We are glad to know that you received friendly service from our Sales Team. Thank you for choosing Crevier BMW!

May 04, 2021

Chase was WONDERFUL!! He really made the process easy! I called him told him what I wanted and picked up the vehicle the next day. No BS No haggle. Best experience I've ever had buying a car. More

by Jeri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Knaup
May 04, 2021 -

Crevier BMW responded

Hi Jeri, thank you for the kind words for Chase and our team! We're glad to hear you had the best purchasing experience with us. Congratulations on your new vehicle. We hope you enjoy it.

May 01, 2021

Service Representive, Sonny, was outstanding. Daily communication, diagnostic updates, setting up of loaner cqr..just great experience overall. Timeliness of paperwork both dropoff and pickup. More

by ccarnal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca
May 01, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW. We are so happy to know that Sonny and the rest of the team were able to provide you with an excellent service experience overall. Our team is always here for you.

May 01, 2021

Our sales guy Peter was amazing! Extremely knowledgeable! Not pushy just extremely helpful! Found us the best car for our need. Showed us all our options. More

by Hpbutterfly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fard
May 01, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW. We are happy to know that Peter provided you with such a knowledgeable and helpful experience. We look forward to your next visit.

April 30, 2021

Marlene Tapie was a wonderful sales representative as well as a teacher. Best ever and l have purchased and leased several cars in my lifetime. Everything was handles perfectly. I could not be more im More

by beachbarb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the name of the sales professional who handled the final details in closing the lease of our BMW, but he was a true professional and was very knowledgeable and efficient., Marlene Tapie
Apr 30, 2021 -

beachbarb responded

Please - i am not a computer whiz - i have stated that my experience at Crevier with Marlene Tapie was great. Please do not keep sending me requests. BB

Apr 30, 2021 -

Crevier BMW responded

Hi Barbara, thank you for taking a few minutes to write about your experience with Marlene. We're thrilled that you had the best car purchase experience of your life with us at Crevier BMW. We love hearing from our happy customers. Thank you!

April 29, 2021

Excellent service in sales and finance.Efficient and Excellent service in sales and finance. Efficient and pleasant experience. All staff were friendly. Inside is clean and immaculate. Excellent sele More

by Doctor Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Beshoff
Apr 30, 2021 -

Crevier BMW responded

Thank you for the positive feedback! We are happy to know that our Sales and Finance teams provided you with excellent service and that you enjoy our dealership overall. We value your business at Crevier BMW, and we hope that you will continue to visit us!

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