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Crevier BMW

Santa Ana, CA

4.9
1,082 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,082 reviews

April 02, 2021

Always a pleasure to deal with Marlene Tapie and the other personnel I dealt with at Crevier BMW. They go out of their way to explain everything and they do it efficiently. More

by Dmccarthy2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Tapie
Apr 03, 2021 -

Crevier BMW responded

It is a pleasure to have you here at Crevier BMW. Thanks for your kind feedback about working with Marlene and the team. See you again next time.

April 02, 2021

I’ve leased 6 vehicles from Crevier BMW over the past 13 years. The salespeople & service advisors are always helpful. They try their best to accommodate my needs. Highly recommend this dealership for sales More

by Tommy 28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Burkhard, Saeed Zargham
Apr 03, 2021 -

Crevier BMW responded

Thank you for visiting Crevier BMW. We are happy to know that you enjoyed our services throughout the years. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 01, 2021

Dan Canfield was as always his usual pleasant and helpful self. Car was checked in, serviced, washed and returned as scheduled. Always a pliesant and professional experience. More

by boydshky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
Apr 02, 2021 -

Crevier BMW responded

Hi! Thanks so much for your shout-out about our Service Department and for your all-around five-star rating. We always aim to give the best experiences to our customers. May your car last you for years to come!

March 30, 2021

My overall experience was good but I wasn’t informed of the BMW service fee for breaks and oil change until signing the lease agreement. Wish I was made aware of that when negotiating the final price with More

by N.ohanyan89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Valdivia, Lena Coleman
Apr 03, 2021 -

Crevier BMW responded

Thank you for sharing how smoothly your experience at Crevier BMW has been. We will pass your feedback to management. If there is anything else we can be of assistance with, please do not hesitate to reach out to our team. Have a wonderful day!

March 27, 2021

Superb customer service. Attentive and proactive with me in finding the right BMW. and Hernan was knowledgeable and demonstrated a passion with everything about BMW Excellent service and teamwork! More

by Despinoza_007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernon Fonseca
Mar 28, 2021 -

Crevier BMW responded

Thank you for taking the time to share the superb customer experience you had at Crevier BMW. Congratulations on finding the perfect BMW to suit your needs. If there is anything further we can be of assistance with, please do not hesitate to reach out to our team. We hope you have a wonderful day!

March 27, 2021

Very professional! Car was ready when promised and Issues were all addressed. Status of service was well communicated and the car was delivered back to me SO clean! More

by Tom F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca
Mar 28, 2021 -

Crevier BMW responded

Thank you for the excellent review, Tom! We are so pleased to learn that your service was communicative and your car was ready in a timely manner. Crevier BMW is always happy to be of service; please come back at any time.

March 27, 2021

It was a pleasure working with Saeed Zargham. He is It was a pleasure working with Saeed Zargham. He is very professional,knowledgeable and passionate. I would definitely refer my other family memb More

by Nshan Terzyan
Recommend Dealer
Yes
Employees Worked With
Saeed Zargham
Mar 29, 2021 -

Crevier BMW responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our team, especially Saeed. We value your business at Crevier BMW, and we are always here to help!

March 26, 2021

Knowledgeable and helpful service advisor Liam, Was Knowledgeable and helpful service advisor Liam, Was willing to have a phone conversation with me prior to scheduling an appointment and answering al More

by Pklv06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam
Mar 27, 2021 -

Crevier BMW responded

Thank you for visiting Crevier BMW. We are happy to know that Liam provided you with knowledgeable and helpful service. We look forward to working with you again.

March 26, 2021

I purchased the vehicle at CrevierThe sales and services I purchased the vehicle at Crevier The sales and services teams are excellent. They understand customer service best practices and apply the principl More

by Gbvh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Li
Mar 27, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW. We will be sure to thank Eric and the Service Department for providing you with outstanding service. We look forward to working with you again.

March 26, 2021

Upon my arrival, I noticed the staff performing their assigned duties in a very professional manner. First impressions makes a big difference in customer confidence. My overall experience made me a happy More

by l_hernandez007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca
Mar 28, 2021 -

Crevier BMW responded

Thank you for taking the time to share your nice feedback for our team at Crevier BMW. We're super happy to learn of your satisfaction. Feel free to reach out if we can assist again with anything else!

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