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Crevier BMW

Santa Ana, CA

4.9
1,084 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,084 reviews

February 26, 2021

Very informative and responsive to everything I needed for a smooth transaction. I’m a picky person about detail when it comes to a car and Nick handled me exquisitely More

by Kristen Bentley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Beshoff
Feb 27, 2021 -

Crevier BMW responded

Thank you for taking the time to share your great feedback for Nick and our team at Crevier BMW. We are thrilled to know you had such a great experience and we hope you have a wonderful day, Kristen!

February 26, 2021

Every service appointment is well explained and completed as promised. My service advisor Dan Canfield was extremely helpful. I appreciated the loaner car and the text messages to keep me informed of the pro More

by Carl Friedrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
Feb 26, 2021 -

Crevier BMW responded

Thank you for the excellent review, Carl! We are so happy to see that Dan's attentive and knowledgeable service kept you at ease during your service. If Crevier BMW can do anything else for you, please be sure to let us know.

February 24, 2021

Great service , visited Liam Cahill and he was more than great. Easy communication, repair total was less than quoted , and quick turn around time . 10/10 More

by mattangwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Cahill
Feb 25, 2021 -

Crevier BMW responded

We're happy you found our staff to be so supportive during your experience here at Crevier BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2021

Very convenient location very large service bay friendly staff. My service advisor was great informed every step of the way I can’t comment on the price since I did not price shop I trusted my George. More

by rskumardvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George raygoza
Feb 22, 2021 -

Crevier BMW responded

Thank you so much for the great review of Crevier BMW! We are thrilled that you were satisfied with the level of customer service from our Service Department. Please come back and see us with any future needs!

February 20, 2021

Our salesmen Santiago and Chase were verrry helpful knowledgeable and not pushy. Kept in contact with me and helped me secure the car I wanted. Easy car buying experience. More

by Timmmmmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago and Chase
Feb 21, 2021 -

Crevier BMW responded

We will be sure to thank Santiago and Chase for ensuring a positive shopping experience. Have a wonderful day!

February 19, 2021

Best Dealership ever, always a great experience. Best group of professionals. Trustworthy. I recommend them to everyone. So happy, they are my dealership. Mr. Díaz greeted me with kindest. More

by Ericadiaz_176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Díaz , Paul Cox, Rick Krouch
Feb 20, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW as your go-to dealership. We will be sure to thank Mr. Diaz for providing you with excellent service. We look forward to working with you again.

February 18, 2021

Eric Li was super helpful. Took care of my car and explained everything needed to be done. He was efficient and getting me on my way in a timely manner. More

by mkprncess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Li
Feb 19, 2021 -

Crevier BMW responded

Thank you for the excellent review! We are happy to learn that Eric's attentive and communicative service took care of you so quickly. If there is anything else that Crevier BMW can do for you, please be sure to let us know.

February 17, 2021

Excellent service with plenty of brand new BMW Courtesy Vehicles!!!!! Have leased 9 vehicles from them over the years. Would not take my vehicle anywhere else! More

by Baby Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
Feb 18, 2021 -

Crevier BMW responded

Baby Harry, we're happy to hear you had such a positive service experience with Dan! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 16, 2021

Ralph Perez-#1 service adviser! He is the reason we take our business to Crevier BMW. He has always been honest and upfront, is very attentive, and provides superb customer service. More

by Sonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
Feb 16, 2021 -

Crevier BMW responded

Thank you for the great review, Sonia! We will be sure to let Ralph know how pleased you are with his communicative and trustworthy service. If Crevier BMW can do anything else for you, please be sure to let us know.

February 13, 2021

Very friendly, knowledgeable, a minor cosmetic part arrived the next day 🙂. I didn’t feel pressured to buy. He was patient in explaining the dash and some of the main functions example map navigation More

by King_Rebeca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dang
Feb 14, 2021 -

Crevier BMW responded

Thank you for the great review, Rebeca! We are happy to learn that Anthony's pressure-free and communicative service made a positive impression on you. If Crevier BMW can do anything else for you, please be sure to let us know.

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