
Crevier BMW
Santa Ana, CA
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My overall experience was good but I wasn’t informed of the BMW service fee for breaks and oil change until signing the lease agreement. Wish I was made aware of that when negotiating the final price with the BMW service fee for breaks and oil change until signing the lease agreement. Wish I was made aware of that when negotiating the final price with the sales associate. Other than that, everything went smoothly. More
Very professional! Car was ready when promised and Issues were all addressed. Status of service was well communicated and the car was delivered back to me SO clean! Issues were all addressed. Status of service was well communicated and the car was delivered back to me SO clean! More
It was a pleasure working with Saeed Zargham. He is It was a pleasure working with Saeed Zargham. He is very professional,knowledgeable and passionate. I would definitely refer my other family memb It was a pleasure working with Saeed Zargham. He is very professional,knowledgeable and passionate. I would definitely refer my other family members to him. More
Superb customer service. Attentive and proactive with me in finding the right BMW. and Hernan was knowledgeable and demonstrated a passion with everything about BMW Excellent service and teamwork! in finding the right BMW. and Hernan was knowledgeable and demonstrated a passion with everything about BMW Excellent service and teamwork! More
Knowledgeable and helpful service advisor Liam, Was Knowledgeable and helpful service advisor Liam, Was willing to have a phone conversation with me prior to scheduling an appointment and answering al Knowledgeable and helpful service advisor Liam, Was willing to have a phone conversation with me prior to scheduling an appointment and answering all my questions prior. More
I purchased the vehicle at CrevierThe sales and services I purchased the vehicle at Crevier The sales and services teams are excellent. They understand customer service best practices and apply the principl I purchased the vehicle at Crevier The sales and services teams are excellent. They understand customer service best practices and apply the principles in such a courteous manner the customer (me) felt appreciated and valued. I highly recommend Eric Li in the service department. His attention to details and follow up are outstanding. More
Upon my arrival, I noticed the staff performing their assigned duties in a very professional manner. First impressions makes a big difference in customer confidence. My overall experience made me a happy assigned duties in a very professional manner. First impressions makes a big difference in customer confidence. My overall experience made me a happy camper! More
These guys rock I will definitely be back for another car from them very understanding my credit was far from great and they were able to work with me .. awesome job !!! Cheers fellas from them very understanding my credit was far from great and they were able to work with me .. awesome job !!! Cheers fellas More
Customer service was excellent! Alan Hong and Jordan Greer were very helpful and informative! I would definitely recommend this place to any of my friends and/or Family. Greer were very helpful and informative! I would definitely recommend this place to any of my friends and/or Family. More
Cannot say enough great things about this dealership, from sales to finance to everyone in between....Wayne Whitesides might be one for the most genuine human beings I have ever met. So happy to have had from sales to finance to everyone in between....Wayne Whitesides might be one for the most genuine human beings I have ever met. So happy to have had the experience we did. More