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Crevier BMW

Santa Ana, CA

4.9
1,109 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,109 reviews

February 19, 2021

Best Dealership ever, always a great experience. Best group of professionals. Trustworthy. I recommend them to everyone. So happy, they are my dealership. Mr. Díaz greeted me with kindest. More

by Ericadiaz_176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Díaz , Paul Cox, Rick Krouch
Feb 20, 2021 -

Crevier BMW responded

Thank you for choosing Crevier BMW as your go-to dealership. We will be sure to thank Mr. Diaz for providing you with excellent service. We look forward to working with you again.

February 18, 2021

Eric Li was super helpful. Took care of my car and explained everything needed to be done. He was efficient and getting me on my way in a timely manner. More

by mkprncess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Li
Feb 19, 2021 -

Crevier BMW responded

Thank you for the excellent review! We are happy to learn that Eric's attentive and communicative service took care of you so quickly. If there is anything else that Crevier BMW can do for you, please be sure to let us know.

February 17, 2021

Excellent service with plenty of brand new BMW Courtesy Vehicles!!!!! Have leased 9 vehicles from them over the years. Would not take my vehicle anywhere else! More

by Baby Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
Feb 18, 2021 -

Crevier BMW responded

Baby Harry, we're happy to hear you had such a positive service experience with Dan! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 16, 2021

Ralph Perez-#1 service adviser! He is the reason we take our business to Crevier BMW. He has always been honest and upfront, is very attentive, and provides superb customer service. More

by Sonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
Feb 16, 2021 -

Crevier BMW responded

Thank you for the great review, Sonia! We will be sure to let Ralph know how pleased you are with his communicative and trustworthy service. If Crevier BMW can do anything else for you, please be sure to let us know.

February 13, 2021

Very friendly, knowledgeable, a minor cosmetic part arrived the next day 🙂. I didn’t feel pressured to buy. He was patient in explaining the dash and some of the main functions example map navigation More

by King_Rebeca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dang
Feb 14, 2021 -

Crevier BMW responded

Thank you for the great review, Rebeca! We are happy to learn that Anthony's pressure-free and communicative service made a positive impression on you. If Crevier BMW can do anything else for you, please be sure to let us know.

February 11, 2021

I’ve always had a great experience with Ray Balbin at Crevier. I’ve purchsed numerous cars from him. He’s incredibly helpful, honest, well informed as has always gone out of his way to get me the best de More

by ESpiegler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Balbin
Feb 12, 2021 -

Crevier BMW responded

Thank you for sharing your feedback with us! We will be sure to let Bob know how pleased you are with his service and we are pleased to learn that he has earned your loyal business. If Crevier BMW can be of future service to you, please be sure to let us know.

February 09, 2021

Very convenient since it’s close to home. Nice and clean. My adviser was attentive and professional. My concerns about my car are resolved. Everyone at the dealership follows Covid 19 health and safety proto More

by MARGARET T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
Feb 10, 2021 -

Crevier BMW responded

Thank you for the excellent review, Margaret! We are pleased to see that the Crevier BMW team exceeded your expectations and that you felt safe in our facility. If Crevier BMW can do anything else for you, please be sure to let us know.

February 08, 2021

This is our 11th BMW. Since we moved here all of our purchases have been at Crevier and all with Jerry. He is the best! More

by harrietmlehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Kenyon , Jerry Barnes
Feb 09, 2021 -

Crevier BMW responded

Congratulations on the 11th BMW! Thank you for choosing Crevier BMW for your BMW needs.

February 06, 2021

Very fast , professional and good service .. i had a flat tire , bought car in almost closing time was able to get loaner and had car serviced as well .. all very nice .. check out at cashier was efficient t More

by lanbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cox
Feb 07, 2021 -

Crevier BMW responded

Thank you for visiting Crevier BMW. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

February 05, 2021

It was good. The service waa taken care well. The suggestions and quote for the repair provided by Paul was acceptable. The car was cleaned well during pickup. More

by Sandygiri17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cox
Feb 06, 2021 -

Crevier BMW responded

Wow, thank you for the kind words and great review. We take pride in giving all of our valued customers a truly world-class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback!

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