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Crevier BMW

Santa Ana, CA

4.9
1,166 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,166 reviews

April 30, 2021

Marlene Tapie was a wonderful sales representative as well as a teacher. Best ever and l have purchased and leased several cars in my lifetime. Everything was handles perfectly. I could not be more im More

by beachbarb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the name of the sales professional who handled the final details in closing the lease of our BMW, but he was a true professional and was very knowledgeable and efficient., Marlene Tapie
Apr 30, 2021 -

beachbarb responded

Please - i am not a computer whiz - i have stated that my experience at Crevier with Marlene Tapie was great. Please do not keep sending me requests. BB

Apr 30, 2021 -

Crevier BMW responded

Hi Barbara, thank you for taking a few minutes to write about your experience with Marlene. We're thrilled that you had the best car purchase experience of your life with us at Crevier BMW. We love hearing from our happy customers. Thank you!

April 29, 2021

Excellent service in sales and finance.Efficient and Excellent service in sales and finance. Efficient and pleasant experience. All staff were friendly. Inside is clean and immaculate. Excellent sele More

by Doctor Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Beshoff
Apr 30, 2021 -

Crevier BMW responded

Thank you for the positive feedback! We are happy to know that our Sales and Finance teams provided you with excellent service and that you enjoy our dealership overall. We value your business at Crevier BMW, and we hope that you will continue to visit us!

April 28, 2021

Excellant sale agent Amanda Cui. Great service with warm follow up. Caring and honest. By the way, her name is not on your salesman(new) list. Although enable to make the "submittion" I clicked the first s More

by diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Balbin
Apr 29, 2021 -

Crevier BMW responded

Thank you for the positive feedback! We are happy to know what you had a good sales experience with us and with the help of our team, especially Amanda! We value your business at Crevier BMW!

April 28, 2021

Internet Sales Manager Mason was outstanding!!! And the woman in Finance was a total professional. Excellent experience and I felt well taken care of every single step of the way. More

by OC BMW Guy 1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason
Apr 29, 2021 -

Crevier BMW responded

Thank you for the positive feedback! We are delighted to know that you had a good sales and finance experience with us and with the help of Mason. We value your business at Crevier BMW, and we hope to see you again!

April 25, 2021

This is a top-notch dealership that cares about you and your vehicle, their attention to all the details is noted and. Customer satisfaction is there goal More

by rmloera813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
Apr 26, 2021 -

Crevier BMW responded

Thanks for the great feedback! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience here at Crevier BMW.

April 18, 2021

I wouldnt think or consider any other BMW dealer. Penske at its best @ Crevier Santa Ana CA. Highly recomended both in Customer Service and Quality of work More

by amb0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thatcher
Apr 19, 2021 -

Crevier BMW responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you, and we look forward to working with you for years to come at Crevier BMW.

April 14, 2021

Great customer service George Raygoza was on top of any new updates on my vehicle service. Thank you George for your excellent service and keeping in touch. More

by sanchezas1912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Apr 15, 2021 -

Crevier BMW responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible.

April 14, 2021

Liam Cahill at a Crevier BMW was great and very attentive. I highly recommend him and the dealership. I am happy with the service provided will be definitely going back. More

by Lawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Cahill
Apr 15, 2021 -

Crevier BMW responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

April 10, 2021

Sonny is amazing! Always so helpful, friendly and takes care of you right away! So glad there are people like him who are honest and make you feel comfortable knowing you are getting the best service for y More

by Missy.beltran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca, Paul Cox, John Thatcher, John Deck, Dan Canfield, Aaron Burkhard
Apr 12, 2021 -

Crevier BMW responded

Hi Missy, thank you for taking the time to write a positive review! We're ecstatic to hear Sonny, John T, John D, Paul, Dan, and Aaron went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to working with you for years to come at Crevier BMW.

April 08, 2021

The customer service there was superb. The advisor there was very patience and answered all my questions. I would definitely recommend Crevier bmw for your next vehicle! More

by Bmw51230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dang
Apr 09, 2021 -

Crevier BMW responded

Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

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