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Crevier BMW

Santa Ana, CA

4.9
1,086 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,086 reviews

December 02, 2020

Wayne Whitesides is straightforward and honest. He is professional and a pleasure to work with. I highly recommend dealing with him. He is the best. More

by BMW owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Whitesides
Dec 03, 2020 -

Crevier BMW responded

Thank you for taking the tie to leave a review! We will be sure to that Wayne for you! Feel free to reach out to us if you ever need anything!

December 02, 2020

Stacey B. was amazing, very responsive and knowledgeable, we were extremely happy with the service we received. This is our second car purchased at Crevier. More

by Lmcnaughton3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Blaugrund
Dec 03, 2020 -

Crevier BMW responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

November 30, 2020

Great customer service. Kudos to Service advisor Mark Caudillo for listening to the problems experiencing an excellent follow up on the progress of the repairs needed More

by Cdefalla
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
November 25, 2020

Very Professional and friendly staff. Always working hard to make sure you have the best experience. From the sales department to the maintenance ,Thank you! More

by Alex A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Deemer, Hector C, Ralph Perez, John Thatcher, Jerry Barnes
November 25, 2020

I have been buying or leasing BMWs from Crevier for many years. My last two cars were a bi-product of my experiences with Wayne Whitesides. He is amazing! He is professional in ever way. He is unusually kno More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Whitesides
November 23, 2020

I did quite a bit of research prior to my lease of a M340i: Crevier easily offered me the best terms. My dealings with Mason were wonderful! Everyone I dealt with was excellent - both professional and p More

by Jcranford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason
November 23, 2020

Work done in a very timely matter. I was able to get a loaner and was able to get the car back on the same day More

by mred1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cox
November 21, 2020

For the first time I received the worst customer service at Crevier BMW. It used to be a 5 solid star. The service adviser was out of line. I had to speak with the floor manager and he apologized for the ba More

by richardzapata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonny Mendonca
Nov 22, 2020 -

Crevier BMW responded

Richard, We take our customer feedback very seriously and would like the opportunity to learn more about your recent interactions at our dealership. Can you please send your preferred contact method to us at Sales@Crevierbmw.com? We look forward to hearing from you. Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

Nov 22, 2020 -

richardzapata responded

tozapata@aol.com Thanks. RZ

November 19, 2020

The service was great. I am very happy with my new BMW. There was a limited amount of BMW suv 2020 vehicles . Your sales people were very friendly and helpful. More

by patty08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Bagnol and Paul Torres
November 17, 2020

Peter Lam was great. Great customer service. Encouraged me to test drive two cars. He was informative. Helpful and appreciative of the business. I would recommend him to others More

by Rudyca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lam
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