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Crevier BMW

Santa Ana, CA

4.9
1,126 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,126 reviews

December 21, 2020

Dan Canfield has ALWAYS provided me with the best of service that anyone can expect. He is a credit to Crevier BMW and extremely considerate. More

by taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Burkhard
December 20, 2020

Nate’s customer service exceeded expectations. He alleviated any hassle and frustration out of the car buying experience. The patience and resolve he displayed created a welcome environment. We truly More

by 1clau89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Garcia
December 20, 2020

Sonny helped me check in and stayed on top of the work to let me know when it was close to done. Very helpful. Thanks More

by Jeannekrill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca
December 20, 2020

Excellent customer service that was above and beyond. No gimmicks offered, just competitive pricing and can-do attitude. This is my third BMW from Brad at Crevier. More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lindenstein
December 18, 2020

The service was excellent, found some things I needed to get done. Also had my car detailed. The car looked clean but, windows were not clean on the inside, had streaks on the glass when the sun shined on t More

by jonesbarrya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Cao
December 18, 2020

Excellent customer service was exceptional. John Thacher helped me in a timely manner. He is a very nice person to work with. He followed all cdc guidelines . Thank you More

by Backbak38@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thatcher
December 13, 2020

Mike Lopez is wonderful. Very knowledgeable with excellent service . Courteous, respectful were all that helped me, From drop off, loaner, pay, to car pick up after completion if service. More

by Wally.32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
December 10, 2020

I brought my car in for a 70,000 mile service. The mechanic found my water pump was leaking. My service writer, John, was able to work with me and my budget. Extremely satisfied with the dealer More

by Robert. Chimits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thatcher
December 09, 2020

Horrible Customer Service from Faraz Louie. I guess you have to actually present in person. I called and it was obvious I was bothering him or interrupting his time. He was quick to point out after telling More

by ddenton26
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Faraz Louie.
Dec 10, 2020 -

Crevier BMW responded

Hi Debbie, We regret to learn that you did not receive the level of service you expected and would like the opportunity to discuss your recent sales experience. Can you please send your contact information to me at Sales@Crevierbmw.com? We look forward to hearing from you. Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

December 04, 2020

I have always been happy with Crevier BMW. My service advise advisor Dan Canfield has always been professional and kind. Always a pleasure, thank you! More

by Diane Medrick
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
Dec 04, 2020 -

Crevier BMW responded

Thank you for the excellent review, Diane! We are pleased to see that Dan's service consistently exceeds your expectations. The pleasure was ours; we look forward to your next visit.

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