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Crevier BMW

Santa Ana, CA

4.9
1,087 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,087 reviews

August 14, 2020

Brandon Lee was our sales person. He was so helpful and answered my questions thoroughly. He worked hard to get me an amazing deal! Thankyou! More

by lrwesson
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
August 14, 2020

I worked with Ralph in Service. He helped me spend what was necessary but not more to keep my BMW running. Great communication and recommendations More

by wwlai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
August 11, 2020

Crevier BMW went above and beyond. I took my 2011 BMW 335i in for warranty work, and they not only fixed the problem, but helped prevent future problems by finding and fixing problems I didn’t even know More

by sgulley
Recommend Dealer
Yes
Employees Worked With
Mark Holmes
Aug 11, 2020 -

Crevier BMW responded

Thank you for the excellent review! We are so happy to learn that our team's excellent service exceeded your expectations and got your car running like new again. Please let us know if there is anything else we can do for you!

August 07, 2020

All the staff were very professional, friendly, and courteous. Especially Mark C. and Gus (Parts) who helped me. I enjoyed the time and the service I received. More

by Tracy Ha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark C., Gus (Parts)
Aug 08, 2020 -

Crevier BMW responded

Thank you for the kind review! It's great to know that you received professional and friendly service. Mark and Gus were happy to assist you!

August 01, 2020

Great job and thank you Dan C. No hassles and everything went very smoothly. Never seems to be any issues with service ever. Thanks so much. More

by tennisgoo
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
Aug 02, 2020 -

Crevier BMW responded

Thank you for the great review! We're going to share your kind words with Dan ASAP and we are thrilled to see that his pressure-free service made such a positive impression on you. If we can do anything else for you, please be sure to let us know.

July 29, 2020

I was almost killed due to the negligence of Crevier BMW. At the end of June, I took my car into Crevier for a drive train malfunction, which caused the car to shut down and go into a limp mode. This was the More

by Lee Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mejorado,Michael
Jul 30, 2020 -

Crevier BMW responded

Lee, We are concerned by your review. We have already spoken on multiple occasions and apologized for the situation. Please let us know if there is anything else you would like to discuss. Thank you. Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

July 29, 2020

Best experience at a dealership ever. Peter Lam took care of me from A to almost Z (he couldn't do the financing part of it 😁). He took the time to answer my questions, he didn't balk when I asked for the m More

by kalum220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lam
July 29, 2020

They treated me well even though I didn’t buy my car from there. It was an amazing experience with some really friendly people. I will certainly be returning for future services More

by Cjimenez9175
Recommend Dealer
Yes
Employees Worked With
Sonny Mendonca
July 28, 2020

Great service, welcoming, and fast.Don's handling of the Great service, welcoming, and fast. Don's handling of the service was superior! He kept me updated on the progress, and when the are would be ready. More

by Shivafarivar
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
July 23, 2020

The service was very fast and courteous particularly during the current pandemic circumstances. The service advisor ( Rafael ) was very knowledgeable and polite. As usual, the prices for BMW parts and l More

by Lrutherford
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
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