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Crevier BMW

Santa Ana, CA

4.9
1,107 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,107 reviews

May 21, 2020

Exceeded my expectations I am overwhelmed with the impeccable customer service I received from Dan and the Crevier BMW management. No wonder why you are the #1 BMW dealership More

by lpitarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
May 23, 2020 -

Crevier BMW responded

Thank you for the amazing review. We will be sure to thank Dan and the rest of the team for providing you with excellent service. We look forward to working with you again.

May 20, 2020

Jeffrey was very knowledgeable about the product and was pleasant thru the whole lease process. He did not have to sell the vehicle - we knew what we wanted. He got our price from his manager - he found a More

by Prjmvca
Recommend Dealer
Yes
Employees Worked With
Jeffrey
May 21, 2020 -

Crevier BMW responded

Thank you for the great review. We will be sure to thank Jeffrey and the rest of the team for providing you with excellent service. We look forward to working with you again.

May 18, 2020

Excellent service, customer friendly 🙂 everything went smoothly from the second I arrived. Hector greeted me with a friendly smile then Paul gave me A plus service. Gus in the parts department was Great! More

by Rjenkyns
Recommend Dealer
Yes
Employees Worked With
Hector, Paul Cox
May 19, 2020 -

Crevier BMW responded

It is a joy to know of your satisfaction and high praise. Thank you so much for sharing your feedback for Hector, Paul, and Gus. If there is anything else we can do to be of assistance, please feel free to reach out. Our team is always happy to help.

May 15, 2020

Dan has been very helpful in assisting my needs giving me good advice. When I have a problem. He is very pleasant To work with has a nice personality easy to talk to. Pays attention when I’m expressing a pro More

by patjack
Recommend Dealer
Yes
Employees Worked With
Dan Canfield
May 16, 2020 -

Crevier BMW responded

Thanks for taking a moment to give us your thoughts about your experience. We are delighted to find that Dan has provided you with our great level of care. Please feel free to reach out if we can do anything else for you. We are here to help!

May 15, 2020

Superior Service Paul is my service adviser at Crevier BMW. I have always known him to be polite and professional. He keeps me informed of the status of my vehicles an More

by Srodermund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cox
May 15, 2020 -

Crevier BMW responded

Thank you for taking the time to write a review! We're glad to hear you are satisfied with the level of customer service you received with Paul and with your repairs! Please do not hesitate to reach out to us when we can assist you down the road!

May 14, 2020

It was the best experience BMW dealership ever! Wish I live by.... so I can use Crevier BMW every time! Thanks to all staffs who helped me even during covid19. More

by David Woo Shin
Recommend Dealer
Yes
Employees Worked With
peter manager, Zhang, Lucy
May 15, 2020 -

Crevier BMW responded

David, thank you for taking the time to share your best car-buying experience with Pater and Zhang! We hope you continue to love your brand new ride, and we are looking forward to working with you in the future.

May 14, 2020

Paul listen to your requests and always work with you. It's not hard but not always easy to get that kind of service. Highly recommend. More

by pons68
Recommend Dealer
Yes
Employees Worked With
Paul Cox
May 16, 2020 -

Crevier BMW responded

We love seeing your strong recommendation for Paul. He's an excellent team member. Thank you for your feedback!

May 04, 2020

Excellent! Everyone was friendly and made sure we got what we wanted at the price we wanted. They were quick and thorough, making sure the vehicle was clean and ready for us when we walked out the door. More

by APhann
Recommend Dealer
Yes
Employees Worked With
Peter Lam
May 05, 2020 -

Crevier BMW responded

Thank you for taking the time to share your excellent experience. We always want to do what we can to ensure our customers are well taken care of. If there is anything else we can assist with, please let us know. Our team is happy to help. Congratulations on your car!

May 03, 2020

The test drive experience was great. Thanks for the sales representative Chase and the financial manager their patience, help and professionalism. They explained things to me about the details. More

by JW
Recommend Dealer
Yes
Employees Worked With
Chase Knaup
May 04, 2020 -

Crevier BMW responded

It is a joy to know your test drive experience went well. We are positive our team members will appreciate your feedback about working with them. Thank you! Please let us know if we can assist you again. We want to be here for you!

May 02, 2020

Jason Valdivia and Chase made getting an X2 such a pleasure-now I can’t wait til it’s my time to upgrade my 320i More

by iceeice1
Recommend Dealer
Yes
Employees Worked With
Jason Valdivia, Chase Knapf
May 03, 2020 -

Crevier BMW responded

Thanks for the great review! Jason and Chase were happy to assist you. We hope to do business with you again in the future!

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