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Crevier BMW

Santa Ana, CA

4.9
1,107 Reviews

1500 Auto Mall Dr

Santa Ana, CA

92705

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Showing 1,107 reviews

May 02, 2020

One of the most pleasant experience i had in a dealership. Jeffrey Zheng was a great salesman and fulfilled all the needs I requested. I am already talking to friends they should go there if they More

by leetony10
Recommend Dealer
Yes
Employees Worked With
Jeffrey Zheng
May 03, 2020 -

Crevier BMW responded

Thank you for the kind review! We are so glad that you had a pleasant experience with us. Please let us know if there is anything else that we can do for you.

May 02, 2020

John Deck was great! Provided home pick-up and delivery as well as certain coupon discounts. Car was delivered clean and wiped down for any virus it could have contracted. More

by Jhb4mcg
Recommend Dealer
Yes
Employees Worked With
John Deck
May 03, 2020 -

Crevier BMW responded

Congratulations on your vehicle! We are so glad to know of John's great level of care. If there is anything else we can do to assist, please feel free to reach out and let our team know. We are always happy to do all we can to help.

May 02, 2020

Wow, Great Services! It's super fast services I have never seen before! Amazing, just 2 hours I drove out a new car! I appreciate that and thank you Crevier BMW so much! Hope to deal with you again! More

by Thanh350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Fard
May 03, 2020 -

Crevier BMW responded

Thank you for the kind review! It was a pleasure to work with you. Congrats on your new ride!

May 01, 2020

Mark is the best!!! Kept me informed all the way. Lived up to what he promised. Very knowledgeable and great customer service. Would recommend Mark anyday More

by carlo
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
May 03, 2020 -

Crevier BMW responded

Thank you so much for your great feedback for Mark. We really appreciate your recommendation. If there is anything else we can do to be of assistance, please do not hesitate to reach out and let our team know. We are here to help you!

May 01, 2020

Very professional service and staff. My service adviser, Sonny Mendonca, goes the extra mile to make sure that my car's service needs are met. Hector Diaz, always greets me with a smile as I drive up to hav More

by dano
Recommend Dealer
Yes
Employees Worked With
Hector Diaz, Sonny Mendonca
May 03, 2020 -

Crevier BMW responded

Thank you for your great feedback in regards to working with Sonny and Hector for any services for your vehicle. If there is anything else we can help with, please let us know. We look forward to providing any future assistance.

April 25, 2020

We made a rough agreement on the phone and we just finished the transaction smoothly That’s all. You hey did not offer as much for my car as another dealer but to avoid haggling I accepted More

by Beamer buyer
Recommend Dealer
Yes
Employees Worked With
Peter Lam, Rick Krouch, Eric Grombacher
Apr 26, 2020 -

Crevier BMW responded

We appreciate your overall positive feedback. Thank you for sharing and please have a great day!

April 24, 2020

Excellent Service every time I see Mark Caudillo at BMW CREVIER. He truly represent the service department very well. Very professional, prompt, direct and great personality. More

by javerion
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
Apr 25, 2020 -

Crevier BMW responded

Thank you so much for your great feedback for Mark! We are so glad to know our team members have been so helpful. Let us know if we can be of assistance with anything else. Our team is here to help!

April 23, 2020

I feel safe and confident with the work the service department performers on my car. Great service, excellent loaner cars and willing to help make it affordable. More

by Lemieux
Recommend Dealer
Yes
Employees Worked With
Mark Caudillo
Apr 24, 2020 -

Crevier BMW responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 16, 2020

Ralph Perez was very professional and l was fully satisfied. All work and recommended service was explained in detail. Will recommend Crevier to my friends !!! More

by Bo Navarro Jr
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
Apr 17, 2020 -

Crevier BMW responded

Thank you for the great review, Bo. We will be sure to thank Ralph for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 09, 2020

Everyone are good and doing their job fine, they only one I didn’t like was finance lady. As soon as she couldn’t sell me insurance, she became unpleasant and rude. More

by benmorid
Recommend Dealer
Yes
Employees Worked With
Mason Schriefer Crevier BMW
Apr 10, 2020 -

Crevier BMW responded

Hello, We are sorry to hear about your disappointment with any customer service that was not to your standards. Given the opportunity, we would like to speak with you about your experience. Please email us at Sales@Crevierbmw.com. Thank you, Our Customer Service Management Team Crevier BMW Sales@Crevierbmw.com

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