Crevier BMW

I recently bought a BMW 328i from Marlene Tapie. I had visited other dealerships looking at other makes of cars and so got to experience a lot of different sales presentations. The difference between Mar visited other dealerships looking at other makes of cars and so got to experience a lot of different sales presentations. The difference between Marlene and everybody else was huge. Buying a car should be fun and exciting, not stressful. She was exceptionally thorough in explaining the car and exerted absolutely no pressure. She walked that fine line between being interested in you without being pushy. Now that I have purchased I am even happier I chose Marlene. It was absolutely the best car buying experience ever. We negotiated the price over the phone and when I showed up everything was ready and waiting for me. There were no surprises and her assistants, Erin and Sasha, made me feel like they had all the time in the world to explain the inner workings of my new purchase. If you want a completely satisfying, happy car buying experience look no further. I recommend Marlene without any reservations. More

Had a horrible experience with Jason Beers in the service dep. He tried to call me a liar when he was lying and had a bad attitude. I talked to Micheal Gruber the servicee manager but the damage was already dep. He tried to call me a liar when he was lying and had a bad attitude. I talked to Micheal Gruber the servicee manager but the damage was already done to my 1st service experience her. Iwill not be going back. More

In my opinion, Crevier is the best dealership in Orange County. I have never received more courteous and friendly service from a dealership! Marlene Tapie is my Sr. Client Advisor and she is awesome! She County. I have never received more courteous and friendly service from a dealership! Marlene Tapie is my Sr. Client Advisor and she is awesome! She has a very thorough knowledge of BMW products/finance. I've dealt with advisors from competitors in the past and felt like they were just talking to you for the "sale". Not Marlene, she truly has your best interests at hand and knows the best car for your needs!! Marlene and her assistant, Erin, are two of the best representatives of BMW automobiles and Crevier BMW!!! Randy Martin in Finance made the paperwork fast and easy!! More

I have leased a BMW for the better part of 10 years. My experience with Marlene Tapie and Creview BMW was by far the best experience I have ever had. From my initial phone call, Marlene answered all my que experience with Marlene Tapie and Creview BMW was by far the best experience I have ever had. From my initial phone call, Marlene answered all my questions and always quickly retunred my phone calls. The very same day Marlene was able to source the car I wanted. I did my own research on the value of the car and shopped a few dealerships prior to touching base with Creview BMW. In terms of the deal, Marlene gave me the best pricing on the car the first go round that beat all the other dealerships. There is a reason Marlene has won so many awards. She will provide you with the best price and service you expect! More

This is a review for Crevier BMW sales department as well as Crevier’s salesperson, not for service department. I was shopping for a BMW 135i. I gave Crevier salesperson two other BMW dealerships’ lower pri as Crevier’s salesperson, not for service department. I was shopping for a BMW 135i. I gave Crevier salesperson two other BMW dealerships’ lower price to match. The salesperson flat out told me that Crevier BMW will not match other dealership and Crevier BMW will be the highest priced dealership because Crevier BMW has the best “service”. He then gave me a 10 minute lecture that I need to learn how to “pay for service”. What an arrogance! So I just walked away from Crevier BMW. There are plenty of BMW dealerships around who are eager to earn my business and not insult me like Crevier BMW. More

Marlene is vary helpful. She is genuinely interested in getting you into the car you want. She and her assistant Erin are knowledgeable and no pressure ladies. They never give you the "car salesperson shu getting you into the car you want. She and her assistant Erin are knowledgeable and no pressure ladies. They never give you the "car salesperson shuffle. This is my second BMW that Marlene arranged and I hope to be back. More

Went to this dealership early on a Saturday morning just to test drive a specific car. Had planned on visiting at least two more dealerships to check out similar cars (6 Series). The salesperson, Stacy, w to test drive a specific car. Had planned on visiting at least two more dealerships to check out similar cars (6 Series). The salesperson, Stacy, was very nice and professional. Went on a nice test ride of both freeway and back roads. Stacy impressed me with her knowledge of the car. By the time we got back to the dealership, I had made up my mind to make an offer on the car, even though I had two other cars still on my list. The offer/counteroffer process was very smooth with no hassle. We reached an agreement and the deal was made. Very easy. Great staff. Everyone was very friendly and did everything possible to ensure I was satisfied. This continued even days after the sale when I discovered that the second key did not function properly. A new key was ordered immediately. I can't say enough about this place. I will definitely be buying a car from these folks again. More

This is my second new BMW vehicle purchase from Marlene and Crevier BMW . Marlene does a through job finding the vehicle you want at the best price , also she knows the vehicle spec's inside and out. and Crevier BMW . Marlene does a through job finding the vehicle you want at the best price , also she knows the vehicle spec's inside and out. Thank you, Brad More

We brought a preowned 750li the sales transaction was easy. The car had a few minor scratches that we asked to have touched up. So, we dropped the car off the first time it was there all day and when we easy. The car had a few minor scratches that we asked to have touched up. So, we dropped the car off the first time it was there all day and when we can to pick it up the scrachted hadn't been taken care of, all they did was wash the car. So, we had to came back again to see if they could get it right this time but 8 hours later the car was washed again but the scratches remained. When we pointed this out to them they asked to leave the car and it would be taken care of the first thing, 8 hours later we called to check on the car and we were told that it was halfway finished and would be done tomorrow. How long does it take to touch up and couple of scratches? Apparently at Crevier it takes about 30 hours. They make takening your money smooth but once that is over they really don't do anything to make you happy or want to go back for anything. More

A friend recommended Marlene. He was right to do so. I worked with her, got the BMW 328i with the options I wanted at the right price, AND the entire process went so amazingly smooth. worked with her, got the BMW 328i with the options I wanted at the right price, AND the entire process went so amazingly smooth. More