Crevier BMW

Had my car into service and needed new tires.John worked Had my car into service and needed new tires. John worked with me on cost. Also, had a small time which required attention John always takes good Had my car into service and needed new tires. John worked with me on cost. Also, had a small time which required attention John always takes good care of us at the service bay!!! Ask for John Thatcher when scheduling an appointment. More

Peter Lam is a sales professional that will handle your needs fairly. We have purchased numerous cars at Crevier over the years and have always had an exceptional experience with sales and service needs. needs fairly. We have purchased numerous cars at Crevier over the years and have always had an exceptional experience with sales and service needs. PEACE More

Was really satisfied with the service, Our sales man Alan was great.Everyone was friendly. Definitely would recommend this dealership to others. Bes in OC was great.Everyone was friendly. Definitely would recommend this dealership to others. Bes in OC More

Wayne, Brad, and Mark are winners! They treat ppl with respect and love! Took there time and made sure I had the car I was looking for!! Thanks Team!! respect and love! Took there time and made sure I had the car I was looking for!! Thanks Team!! More

Faraz was great and worked hard for me! They got me in and out pretty quickly. and out pretty quickly. More

Service of my vehicle was fine - dealership provided the vehicle on time and completed all of the service items as defined. This that caused concern relates to the loaner car process. After completing the p vehicle on time and completed all of the service items as defined. This that caused concern relates to the loaner car process. After completing the paperwork process with the Loaner desk I waited with other customers to be called. The Valet called my first name but another customer immediately jumped up and walked out with the valet. After waiting an additional 10 mins I asked how much longer the wait would be. It then occurred to ask if the person that responded to my name actually left in the vehicle that was supposed to be assigned to me. Turns out it did, the dealership did not reconfirm the name of the party leaving with the loaner, and provided all of my personal information / PII to this other person at the same time. While I was provided a loaner and the service was completed as defined, I was not able to speak with a Manager at any point before/during/after to confirm the vehicle and my documentation were returned or to acknowledge this mistake made. The Valet simply stated "too bad, sorry". Mistakes happen, compounding them with poor follow up and customer service is a miss. Sharing customer PII in CA is illegal, something the Valet did acknowledge. More

Mason and everyone else were very helpful and prompt to reply to me. reply to me. More

The best dealership in town. The customer service is beyond compare. beyond compare. More

I brought my first BMW from Crevier BMW, Tuesday 08/10/21. I am so excited. Everyone was so helpful from Hernan who scheduled my appointment to Julio who had everything ready to go to Danny who help 08/10/21. I am so excited. Everyone was so helpful from Hernan who scheduled my appointment to Julio who had everything ready to go to Danny who helped explain my financing and lastly to Mark who helped me drop off that rental. Thanks guys for making my experience great, I am looking so cute in my X1. More

The most professional and accommodating service I have ever experienced! Thank you for your excellent and trustworthy service! I would highly and with the utmost confidence recommend your dealership! ever experienced! Thank you for your excellent and trustworthy service! I would highly and with the utmost confidence recommend your dealership! More