
Crevier BMW
Santa Ana, CA
Filter Reviews by Keyword
By Type
Showing 1,087 reviews
Eric did a great job per usual. Eric was outstanding, answered all my questions. He is always very honest and upfront. He always delivers SUPERB Customer Service. This is my second vehicle I have purchas answered all my questions. He is always very honest and upfront. He always delivers SUPERB Customer Service. This is my second vehicle I have purchased from him. Very pleasant visit and smooth transaction. Highly recommended! More
I recently purchased a new BMW (leased 328i Coupe) from Creview BMW. Marlene and her assistant Erin were recommended to me from a friend, Cortney, who also purchased a BMW from Marlene in the past. Overal Creview BMW. Marlene and her assistant Erin were recommended to me from a friend, Cortney, who also purchased a BMW from Marlene in the past. Overall, it was a wonderful experience. Aside from the possible make/model the only thing I knew about what car I wanted was that I owned a BMW years ago and love them. I knew I wanted a BMW, but had little idea of colors, options, lease/buy, or financing choices. Marlene was extremely patient and friendly at our initial scheduled meeting. With her obvious experience, she helped to quickly figure out what car I wanted. Marlene allowed me to test drive the car with my girlfriend while she waited in the parking lot. Nice touch by her. Within an hour, I knew I wanted the 328i. The next day, I had leave town (East Coast) for the week. While gone, I got no hard sell from Marlene. She let me think about it. I contacted 2 other BMW salereps that week but found neither gave me a better offer than Marlene. When I got back into town, I purchased the car. Marlene had all possible paperwork completed when I got there. I got through the financing meeting fairly quickly and the car was ready and looked great. Erin went through the entire car and all features for about 30 minutes. She was knowledgeable, patient and friendly. I highly recommend this experienced and easy going duo. Crevier is great. Free car wash(es) for the entire lease is so cool. Check them out and tell them Brendan sent you. More
Truly a pleasure working with Marlene and Erin and by far the best car buying experience that I have ever had. Marlene found me the perfect car before I even set foot in the dealership and took the time to the best car buying experience that I have ever had. Marlene found me the perfect car before I even set foot in the dealership and took the time to explain everything clearly. Thank you to you both for everything that you did. I look forward to seeing you again soon! More
Marlene really went above and beyond. She did everything in her power to make sure my needs were met. I couldn't be happier with every aspect of my car buying experience. She really made me feel good about in her power to make sure my needs were met. I couldn't be happier with every aspect of my car buying experience. She really made me feel good about being a part of the BMW family. I can't see myself ever going through a different dealer or car dealership in the future. More
this was my 4th bmw in the last 6 years and i think BY FAR this was the best expiernce i have ever had in buying a car!! i have been going to creiver for ever but this was the 2nd car i bought from there! FAR this was the best expiernce i have ever had in buying a car!! i have been going to creiver for ever but this was the 2nd car i bought from there! The expierence was very great and marlene and her two lovely assistants handled everything so well. i am so happy to have been able to have such a great time in buying a car beacause to most people i know it is a hassle. My fav part about marlene is she is very professional and shes not pushy like most other salesmen she actually really cares about the customer and her confidence as a sales women shows when she helping you instead of trying to close a deal! i would def recommend her to anyone i knew trying to get into a bmw!! More
Thank you for the great customer service that you provided on the purchase of my new BMW….your commitment to an “Outstanding Customer Experience” was achieved! provided on the purchase of my new BMW….your commitment to an “Outstanding Customer Experience” was achieved! More
Sean usually sells new cars but a mutual acquaintance sent me his way when I wanted to buy my certified 335. He was very patient with my extensive needs and found me the car i wanted within 3 days of us sent me his way when I wanted to buy my certified 335. He was very patient with my extensive needs and found me the car i wanted within 3 days of us first speaking on the phone. Visiting crevier was very relaxing and easy, they honestly got me through the door and out with my BMW in about 45 minutes. The price i got was stunning as well. Sean will do his best to earn your business and treat you right. Tell him you read a review from Ken G who was referred by 'grandpa' and he'll take care of you! More
I had the smoothest and the most enjoyable car buying experience I have ever had and all because of Marlene Tapie. This was our fourth car with Marlene and once again she helped me choose the perfect pla experience I have ever had and all because of Marlene Tapie. This was our fourth car with Marlene and once again she helped me choose the perfect plan for my needs. I am extremely happy with my new car and for the first time I actually ordered my car and waited for it so I got exactly what I wanted and am very happy about that and this was Marlene's idea and I am thankful for it. Thank You again for everything you are a pro and a lovely lady! Shirin More
My lease on my 550 was up in August and I was uneasy on what dealership I wanted to go with. Due to my experiances I have had with my local dealership that I have leased two 550's from,I really didn't want what dealership I wanted to go with. Due to my experiances I have had with my local dealership that I have leased two 550's from,I really didn't want to give them my business. Kevin was highly recommended by a coworker of mine. I live in Downey and wasn't sure if I wanted to go to Orange County sence it was the furthest dealership from me.I'm so glad I did. Kevin took such great care of me and my daughter. He made us feel welcomed and was very attentive to our needs. He and Mike Weldon made the entire process seamless!Kevin took extra time to show us all the functions and made sure we understood it all before we left. My loyalty will now be with Kevin and Crevier BMW. It will be nice to finally have something nice to say about a BMW dealership to my friends, family and customer's. Before I forget I need to mention how at ease Kevin made me feel after I got home from the dealership. I was showing my car to my family and I notice a little ding on the side of the car. I called Kevin to tell him and he told me to enjoy the car and on my next day off just bring it in and they will take care of it.I went in on my next day off and Kevin and the service dept.took care of it within 10 minutes with no problem or hassle.Unlike my local dealership with my last 550. They installed my satellite radio and in the process scratched my entire roof. What an ordeal.Took over a month for them to get it right. It was their mistake but made me feel like I did something wrong.So when I saw the ding when I got home all I could think about is not again. But I was wrong Kevin handled it with a no problem attitude and put me at ease. Now not only is Kevin highly recommended by my coworker but now also by me!z More
This is the third car that we have bought from Crevier BMW and the second with Marlene's help. Marlene and her assistant Kristin were at all times professional as well as friendly. Marlene patiently ans BMW and the second with Marlene's help. Marlene and her assistant Kristin were at all times professional as well as friendly. Marlene patiently answered our questions while instructing us on the many new features of the car, and further she offered her continued assistance in the future as she anticipates that we will need further help fully learning all the "bells and whistles" of this wonderful machine, the X6. Thanks again. More