"My husband and I have been searching for a Yukon. Scott..."
My husband and I have been searching for a Yukon. Scott Kemp, our sales consultant, was able to offer us one that was in transit. His communication leading up to and the day of pick-up was exceptional. The day we picked up our Yukon was seamless. However, after we picked up our Yukon, we did reach out to the Finance Manager, Edwin Kircus, for a few questions regarding additional coverage and it is unfortunate that his communication is less than desirable. Weeks later, we are still awaiting a response. I am ranking our overall experience 5 stars, but the lack of communication with Edwin is unacceptable.
Employees Worked With
"Scott Kemp did a great job in helping us buy out our..."
Scott Kemp did a great job in helping us buy out our Buick lease. Everything went quick and smoothly. Was great with communicating everything to us.
"We had a great experience working with Scott Kemp at..."
We had a great experience working with Scott Kemp at Crippen,s. After we had agreed on one vehicle and left, Scott called us and said he found a vehicle that was closer to what we were looking for. Scott keep working hard to make sure we got what we wanted. He made sure the process was fast , easy and worked around our schedule to make sure we were happy. Highly recommend Scott and Crippen,s, they will do all they can to make sure you leave happy and with the vehicle you want. Thank you, Scott! I, Bill Bouck will be back to purchase another some day.