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Crippen Buick GMC Mazda Volvo

3.5

5 Lifetime Reviews

8300 W Saginaw Hwy, Lansing, Michigan 48917 Directions
Call (517) 627-8411

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5 Reviews of Crippen Buick GMC Mazda Volvo

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August 28, 2019

"Simple, quick, friendly"

- KatieBug

I purchased a 2012 Chevy Equinox from Al Travis and the experience was great. From beginning to end, the process was simple, quick and affordable. I would recommend Crippen!!

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Recommend Dealer
Yes
Employees Worked With
Michael Lane
5.0
June 05, 2019

"Very customer service oriented and honored the deal"

- Beth W

Lisa Ellis was very helpful in helping me find a car that was stylish, had the features I needed and fit my Mom's walker. She made sure I understood all driving features before I took the car home. Michael Lane/Crippen showed a lot of integrity when they honored my purchase agreement even though a significant math error in my favor was made calculating the down payment. Today I received an invite to meet their service department and to learn about how to maintain my new car. I had not received one from other dealers.

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Recommend Dealer
Yes
Employees Worked With
Michael Lane
5.0
Other Employees : Lisa Ellis
November 06, 2018

"Among the best willingness I've seen to to work with me "

- David

Matt, Chad, and the manager, all worked with me to the absolute very best of their abilities on my 2018 Buick Encore lease. The would not stop until they exhausted their resources. I would recommend to anyone. David Bearden, Lansing MI

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Recommend Dealer
Yes
Employees Worked With
Matt, Chad, Sales Manager
September 13, 2018

"Buyer Beware!!"

- Nora

They sold a car to my daughter and as soon as she drove it off the lot, she noticed the air conditioner didn't work. She tried to call them that day and let them know, they didn't return her calls for THREE days and when they did, they told her " tough luck" They care NOTHING about their customers and as soon as you drive it off the lot "literally" they want nothing more to do with you!! The car will cost hundreds of dollars to fix and at least they could do was cover the labor! RIP OFF DEALERSHIP!!

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Recommend Dealer
No
Employees Worked With
Todd
July 27, 2018

"Horrible. Purchased two cars. buyers beware!"

- Jfoxx

Went back as a repeat customer. Was refused a test drive. They sold car out from under me. Chris Erickson the manager didn't care... waved me away with "that's the car business"... their site says "honesty and integrity". They don't know the meaning of those words.

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Recommend Dealer
No
Employees Worked With
Chris Erickson
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