Criswell Acura

I had the opportunity to test drive a friends TSX and loved how it handle and all the amities that came with it. So she started talking about me going to the dealership in Annapolis to speak with the Pre loved how it handle and all the amities that came with it. So she started talking about me going to the dealership in Annapolis to speak with the Pre Owned Sale Manger Alan Hannon who was very helpfull from there he suggested that Kevin Cramer take me out for a test drive in a 2012 TSX, the car handel very nicely, he was very knowledgable and from there the paper work was started and was hassel free. John Doherty in finance was very clear on all the warranties that can with the car and also offered up a nice package so now me and my family can ride safely without any worries.Meeting the owner himself George Criswell was nice it started with a hand shake. Then George showed me around the facility and made sure to say give them a call if ever needed. I have done that and Alan, an Kevin were right there to help with Nav Tech Package. Thanks Criswell of Annapolis More

I have to praise Mustafa and the entire Criswell team for being sensitive to my needs and responding quickly and professionally. The vehicle is great and I look forward to working with you all again. being sensitive to my needs and responding quickly and professionally. The vehicle is great and I look forward to working with you all again. More

We have not shopped for a new car in quite a few years and were pleasantly surprised by our experience at Criswell of Annapolis. Our salesman, Stefano Rinaldo, was friendly, knowledgeable and extremely pa and were pleasantly surprised by our experience at Criswell of Annapolis. Our salesman, Stefano Rinaldo, was friendly, knowledgeable and extremely patient. He was especially helpful and promises to load everything from our phone and walk us through the technical minefield! We highly recommend Stefano and Criswell. More

This was our second trip back to Criswell Acura to purchase a vehicle. Their employees are friendly, professional and knowledgeable. I needed to retire my 11-year-old Acura after many years of gre purchase a vehicle. Their employees are friendly, professional and knowledgeable. I needed to retire my 11-year-old Acura after many years of great service. My initial contact was via internet browsing their stock. I was contacted by Mustafa to see if I needed more information. When I went to the dealership, I was greeted by Stefano, who could not have been more helpful. He was friendly and answered our many questions. We were not rushed. Stefano knew his cars and made the buying experience comfortable and easy. He was a pleasure to work with. Lamont finished off the purchase, and he was friendly as well. We have been patrons of Criswell Acura for 11 years since our first purchase. We continue to do business with this dealership because we have always been given excellent and honest service. More

Lamont and Angela were extremely knowledge, friendly, and flexible during the entire sales process. At no time in point did I feel uncomfortable or pressured to make any transaction. Over a 30 day span I vis flexible during the entire sales process. At no time in point did I feel uncomfortable or pressured to make any transaction. Over a 30 day span I visited multiple Acura dealerships in the area and this location by far offered the best price and environment. More

People at Criswell Acura are very knowledgeable, friendly, as well as polite, reasonable and thoughtful - I have a very positive experience here. Especially Stefano and Frank. Frank helped to set friendly, as well as polite, reasonable and thoughtful - I have a very positive experience here. Especially Stefano and Frank. Frank helped to set up connection with this location and Stefano helped me to bring my new vehicle to my home after closing the deal. A happy customer with confidence to Criswell Acura. More

I was very pleased with the overall experience of Criswell Acura, but what made the deal was the excellent service from Stefano, and his help in the purchase of my new RDX. He was very professional a Criswell Acura, but what made the deal was the excellent service from Stefano, and his help in the purchase of my new RDX. He was very professional and knowledgable about the car we bought. He made sure all our questions were answered before we left and stressed that we should feel free to call him with any questions that came up. I will definitely return to Criswell when its time for my next vehicle. More

The experience of dealing with Stefano was great from the first email I received from him to shaking hands good-by after the deal was done. And he got me a great price on my 2014 MDX. first email I received from him to shaking hands good-by after the deal was done. And he got me a great price on my 2014 MDX. More

This was the 6th car we have bought from Criswell, 4 being preowned. Each time we have had nothing but a positive experience. After working with Alan Hannon for about 4 months to find a used TSX for o being preowned. Each time we have had nothing but a positive experience. After working with Alan Hannon for about 4 months to find a used TSX for our son, we finally found the perfect car for him! Alan and Stefano roll out the red carpet every time. Dawn is efficient with paperwork and everyone always has a smile! Stefano Rinaldi took the extra time to walk through the features of the car and made sure my son knew how everything worked. Buying a car can be a stressful event, but working with everyone at Criswell has never been anything short of pleasant! Thanks for a wonderful experience again! More

Overall I had a very positive experience with Criswell Acura and Stefano. I was coming out of another lease and I knew what I was looking for so we went for a test drive right away. Stefano helped with th Acura and Stefano. I was coming out of another lease and I knew what I was looking for so we went for a test drive right away. Stefano helped with the numbers and I went out with a new lease shortly after, everything taken care of. More