Criswell Acura

I had an excellent experience with Criswell Acura. My sales consultant Vance was extremely friendly. Although the process took a little while of getting paperwork together and negotiating prices, Vance a sales consultant Vance was extremely friendly. Although the process took a little while of getting paperwork together and negotiating prices, Vance as well as the rest of the staff made my experience pleasurable as well as relaxing. Vance as well as Alan made sure to explain every detail of the vehicle as well as sit with me and set up all of the features of my vehicle. I live quite a distance from Annapolis however due to their professionalism, calm demeanor as well as friendliness I shall make the trek whenever I need to have my beautiful new Acura serviced. If ever I decide to trade in my current Acura I shall definitely make sure to purchase my next vehicle at Criswell. More

I'm a buyer from Iowa and can't overstate the amount of effort Alan and Meg put forth to make my out of state buying experience simple, secure and professional! From the time I contacted them they were fr effort Alan and Meg put forth to make my out of state buying experience simple, secure and professional! From the time I contacted them they were friendly, timely and thorough in all areas of the transaction. Then to my pleasant surprise after the sale the follow up to be sure of my complete satisfaction has been over the top. I would be confident in any internet and/or out of state purchase from them and HIGHLY recommend Criswell for your next ACURA purchase! More

I was a prior owner of a 2010 MDX and liked it very much. When given the opportunity to replace it with a new 2013 MDX with the same options at a very favorable price I took Mustafa Nasr up on the offer. The When given the opportunity to replace it with a new 2013 MDX with the same options at a very favorable price I took Mustafa Nasr up on the offer. The whole sale was a very pleasant experience and I will recommend Criswell and the MDX to my friends. I also own a 2010 Acura 3.2 TL so I was familiar with Criswell sales and service from my own personal experience. More

Everyone I came in contact in the dealership was thorough, knowledgeable, professional, and made me feel that my business was the most important thing they had to do. Alan Hannon & David Robbins wer thorough, knowledgeable, professional, and made me feel that my business was the most important thing they had to do. Alan Hannon & David Robbins were especially good going above and beyond in my estimation. What I truly liked was their friendly manner with no questions asked whenever I brought up any issues or questions. They practically made me feel like family. I would strongly recommend Criswell Acura to anyone and certainly the type of service one can expect. More

Angela was so nice and easy to work with. I was just looking at cars that day, and she was so informative and pleasant. I couldn't have asked for a better salesperson. She was willing to show me any car looking at cars that day, and she was so informative and pleasant. I couldn't have asked for a better salesperson. She was willing to show me any car I wanted, not just a 2013 and was willing to get me a great deal. She was not pushy and I didn't feel like I was obligated to get a car that day. Lamont was so nice as well and worked to get me a good price on a vehicle. While I haven't decided what I am doing about a car, I would defintely recommed Criswell Acura and Angela Spriggs or Lamont Randall. They were great!!!!! More

Due to a few changes in my household I was thinking of making a change and was considering a TL, so I dropped by Criswell Acura. Upon my arrival I was greeted by Mustafa Nasr and asked how could he help making a change and was considering a TL, so I dropped by Criswell Acura. Upon my arrival I was greeted by Mustafa Nasr and asked how could he help me. I am a pretty direct person and unfortunately have limited time for myself so I spoke briefly with Mustafa and told him I was interested in a black on black TL with the tech package. But for now if he give me a brochure and allow me an opportunity to sit in a TL I would be happy. That was done and I told him that I was still thinking about it and if I decided I was interested I’d give him a buzz. We exchange information and he requested if he could stay in touch. I said yes but only via email. Eventually I got an email advising me that the exact car I was interested in on the premises and that he could make a good offer due to the black Friday sales opportunity, if I was interested. We discussed pricing and trade in and eventually we made a deal. The big thing for me is that both times I came to meet Mustafa he was prepared for me. Greeted me at the door with a hand shake, walked to his desk where my paperwork waited for me. He used my limited time in an effective manner and simply made this an enjoyable car buying experience. I have always had good experiences at Criswell but Mustafa truly made this my best car buying experience ever. More

Had a fantastic experience at Criswell Acura with Alan Hannon and the team - Meg Black and David Grasmick. This was the easiest purchase I've made of a car in a long time! They were all very helpful and f Hannon and the team - Meg Black and David Grasmick. This was the easiest purchase I've made of a car in a long time! They were all very helpful and friendly. Alan knows the cars and their features, inside and out! I bought from Alan in 2005 which is what brought me back to him again. I purchased a certified pre-owned Acura MDX and it's been a joy to drive. I would absolutely (and have already) recommended Criswell Acura, Alan, and the team to some friends/family for future purchases. More

This was my first experience with Criswell and working with Stefano. He was responsive and accomodating and was able to meet all of my expectations. I was very happy with my purchase and would recommend h with Stefano. He was responsive and accomodating and was able to meet all of my expectations. I was very happy with my purchase and would recommend him to others. More

Our experience with Angela was very professional. She is extremely knowledgable and was able to answer any questions we had. We would recommend her and the dealership to our friends and family. extremely knowledgable and was able to answer any questions we had. We would recommend her and the dealership to our friends and family. More

I have bought four Acuras from Criswell and Alan Hannon. I will never buy another care from anyone else other than Criswell. The service I get from all the people here is amazing. I live in Ellicott City I will never buy another care from anyone else other than Criswell. The service I get from all the people here is amazing. I live in Ellicott City and come all the way to Annapolis for Alan and his crew. More