
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
Angela was a great person to work with. She took the time to expalin all of the features of the Acura TL. I will highly recommend my friends to Angela to expalin all of the features of the Acura TL. I will highly recommend my friends to Angela More
Very friendly service. Wife was in a neck brace during the process and Stefano was always asking how she way doing, and would reschedule our appointments to suit her needs. Would use this dealer again in the process and Stefano was always asking how she way doing, and would reschedule our appointments to suit her needs. Would use this dealer again in a heartbeat, as long as Stefano is still there! More
The experience my wife and I had with Angela was excellent. She was friendly and courteous. She quickly understood exactly what we were looking for and proceeded immediately to satisfy our needs. excellent. She was friendly and courteous. She quickly understood exactly what we were looking for and proceeded immediately to satisfy our needs. She made sure we knew all of the options and quickly and concisely answered all of our questions. She was able to quickly locate the vehicle that satisfied all of our requirements by searching the inventories of a number of dealers in the area. The vehicle, an MDX Advance, was delivered to us the following week. More
Very friendly and helpful dealership. We received a lot of attention and got a great deal on a certified pre owned car. We'll definitely come back for future business. of attention and got a great deal on a certified pre owned car. We'll definitely come back for future business. More
When our original salesman retired, Angela Appadoo was able to step in and accommodate not only our schedules but our list of requirements for an automobile. We were treated professionally and addressed a able to step in and accommodate not only our schedules but our list of requirements for an automobile. We were treated professionally and addressed any issues promptly and to our satisfaction. I would highly recommend speaking with Angela for your new car needs. More
This was the most pleasant car buying experience I've ever had. That was due in large part to Angela Appadoo and Lamont Randall. They epitomized exceptional customer service. They were incredibly pati ever had. That was due in large part to Angela Appadoo and Lamont Randall. They epitomized exceptional customer service. They were incredibly patient to the myriad of questions I had. Likewise, Dawn was both efficient and patient when completing the paperwork process of the transaction. I would highly recommend both family and friends to Criswell. More
Just purchased a 2013 MDX Advance ... Lamont Randall and Mustafa Nasr were a true pleasure to work with and I highly recommend purchasing through them. (Note: everyone I came in contact at Criswell during m Mustafa Nasr were a true pleasure to work with and I highly recommend purchasing through them. (Note: everyone I came in contact at Criswell during my purchase process was truly professional but I worked with Lamont and Mustafa the most). They were very diligent in finding me the car I wanted (color/packages) and once found, gave me a good trade in value, a very fair new car purchase price, and then expedited the "out the door" process in record time. THANK YOU! More
I was completely satisfied with the service in every respect. Angela Appadoo put her best effort forward in everything to serve me and my wife in our purchase, and she did so with courtesy and friendlin respect. Angela Appadoo put her best effort forward in everything to serve me and my wife in our purchase, and she did so with courtesy and friendliness. While it was not her decision, and she did approach management for the decision, I feel I should have gotten some reduction in price for paying cash for the car. As for the car itself, my wife and I are extremely satisfied except for three things: 1.The passenger seat cannot be raised 2. The glove compartment is way too small in capacity 2. I am disappointed that I cannot open the hatchback from within the car from the driver's or passenger's seat. RIchard H. Buss More
The trip to Criswell Acura was very pleasant. We were there first on Saturday evening just looking and met Mustafa. He was very helpful and informative without being over zealous. We thought about the there first on Saturday evening just looking and met Mustafa. He was very helpful and informative without being over zealous. We thought about the choices and did some research online on Sunday and came back on Monday morning to see Mustafa. This time we looked at a couple of different cars and came to a decision and Mustafa was very patient with me and helpful. This was a tough decision because I was giving up a dream car but really wanted a bigger and safer car and we settled on the TL. I am very happy with the car and the buying process was very easy and not stressful at all. Dawn continued the experience with a very smooth finance side of the deal. More
Thank you so much Stefano! You are a pleasure to talk to and you really went the extra mile by showing us new features to our MDX even syncing my phone to the vehicle before we left. You worked very hard f and you really went the extra mile by showing us new features to our MDX even syncing my phone to the vehicle before we left. You worked very hard for us and we are truely pleased with our new MDX. We hope to by a new vehicle from you in the future. Dawn is very hard working and quite knowledgable. She took the time to explain everything we were signing. She too was wonderful to work with. It was really nice touch to meet the Sales Manager. Lamont was very friendly and let us know if we have any further questions about our new MDX to come in and they'll assist us. The total experience was exceptional from start to finish. We're so happy to have another MDX! More