
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
My husband and I just bought our second car in two years from Criswell Acura and were helped by Angela yesterday. She was very patient while being very knowledgeable about the product. She made the whole from Criswell Acura and were helped by Angela yesterday. She was very patient while being very knowledgeable about the product. She made the whole car buying process actually enjoyable and we would recommend working with Angela any day. More
Went to Criswell looking specifically for a CPO MDX. I had been shopping for about a week and it happenned to be the hottest day this year so far. Vance was very helpful and low pressure. I test drove t had been shopping for about a week and it happenned to be the hottest day this year so far. Vance was very helpful and low pressure. I test drove the vehicle and explained I needed to bring my wife back to look at it also. When I brought my wife back they had moved the MDX into the shade so it would not be as hot in the vehicle. We test drove it again and were sold. The experience was the best I had ever had in a dealer Mike another salesperson worked with Vance on my trade and I had a specific price I was looking to spend and everything worked out great. I went in Pre Apprved but Dave got me a better rate and the got me out the door faster then I could have ever imagined. Thanks again to all of them for a great car buying experience on a super hot day. Brian Phelps More
I highly recommend Criswell Acura for its utmost professionalism, quality, care and customer service. I had a wonderful experience, yet again, in the purchase of a new Acura and will continue to su professionalism, quality, care and customer service. I had a wonderful experience, yet again, in the purchase of a new Acura and will continue to support this dealer for all service and sales needs. From the test drive to the finalization of sale, Stefano provided his high level of expertise and professionalism, making the whole process as seamless as possible. I am very pleased with the overall experience. More
The recent purchase of a TSX was our first time buying a car from Criswell Acura. After Interactions with other local Acura dealers we came to Criswell and from start to finish we were treated with some o car from Criswell Acura. After Interactions with other local Acura dealers we came to Criswell and from start to finish we were treated with some of the best customer care and service in the business. Lamont Randall was well versed and took time with us in answering the numerous questions we had about the car and pricing. He assured us that his team would take good care of us and they did. Mike Mohr, Dawn Harper and Angela Appadoo handled our car buying process with professionalism and courtesy and were attentive and responsive. After my husband and I left with our new TSX we both agreed that this was the best car buying exp. we ever had. I said earlier that this was our first time buying from Criswell because it definitely will not be the last. We definitely will refer our family and friends who are in the market for a new car to experience the Criswell experience. Keep up the great work! More
I have always had a good experience at Criswell. Mark explained the service that was being performed in great detail and gave me the price before I okayed the work. My car was finished in a timely manne explained the service that was being performed in great detail and gave me the price before I okayed the work. My car was finished in a timely manner. I love the free car wash! More
My "service soon" light came on Saturday morning and thought I would stop into the dealership to see about making an appointment for routine "A12" service on my 2008 MDX. Mark explained the morning and thought I would stop into the dealership to see about making an appointment for routine "A12" service on my 2008 MDX. Mark explained the options, and although the service department was booked, offered to get the job done that day. Arrangements were made to allow me a loaner and the service was completed not only before the estimated completion time, but also at a lower cost. I am most impressed with the service and will return. Since mentioning that I had interest in the new RDX, Mark arranged for me to meet Mike Mohr and have a test drive. Both the car and Mike were impressive. Thanks so much! More
Mark Scherger was great! I was early for my appointment but they started on my car right away. Mark explained what they found, made recommendations, and we decided on a plan to make the fixes together. I w but they started on my car right away. Mark explained what they found, made recommendations, and we decided on a plan to make the fixes together. I was updated on progress and was told exactly how long it would take to complete the work and my car was ready when Mark said it would be ready. Overall a great experience, thank-you! More
The service at Criswell is top notch. Their service consultants are friendly, knowledgeable, and efficient. I always know that I'm in good hands there. My car gets the service it needs and nothing tha consultants are friendly, knowledgeable, and efficient. I always know that I'm in good hands there. My car gets the service it needs and nothing that it doesn't. Mark is great. I'm sure the other consultants are too, but I enjoy working with Mark. You have a great team at Criswell! Jo Anne More
I have always been treated very well by Criswell Acura. The service departmentis always very friendly. My wait time is short and on the few occasions it was going to take time I was offered a loaner car. T The service departmentis always very friendly. My wait time is short and on the few occasions it was going to take time I was offered a loaner car. The cashier is always nice. More
Been dealing with Criswell Acura for the last five or so years with a TL and now a TSX that were both bought and serviced at Criswell. Experience has always been excellent. years with a TL and now a TSX that were both bought and serviced at Criswell. Experience has always been excellent. More