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Criswell Acura

Annapolis, MD

4.3
1,098 Reviews

1701 West Street

Annapolis, MD

21401

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1,098 Reviews of Criswell Acura

June 22, 2012

My husband and I just bought our second car in two years from Criswell Acura and were helped by Angela yesterday. She was very patient while being very knowledgeable about the product. She made the whole More

by katievr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Appadoo
June 22, 2012

Went to Criswell looking specifically for a CPO MDX. I had been shopping for about a week and it happenned to be the hottest day this year so far. Vance was very helpful and low pressure. I test drove t More

by bjphelp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Ellis
June 21, 2012

I highly recommend Criswell Acura for its utmost professionalism, quality, care and customer service. I had a wonderful experience, yet again, in the purchase of a new Acura and will continue to su More

by sallie wallie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont Randall, Stefano Rinaldi, Dawn Harper
June 20, 2012

The recent purchase of a TSX was our first time buying a car from Criswell Acura. After Interactions with other local Acura dealers we came to Criswell and from start to finish we were treated with some o More

by ksacuratsx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Appadoo, Lamont Randall, Mike Mohr, Dawn Harper
June 12, 2012

I have always had a good experience at Criswell. Mark explained the service that was being performed in great detail and gave me the price before I okayed the work. My car was finished in a timely manne More

by cdweiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger
June 12, 2012

My "service soon" light came on Saturday morning and thought I would stop into the dealership to see about making an appointment for routine "A12" service on my 2008 MDX. Mark explained the More

by jfreitag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger, Mike Mohr
June 11, 2012

Mark Scherger was great! I was early for my appointment but they started on my car right away. Mark explained what they found, made recommendations, and we decided on a plan to make the fixes together. I w More

by baughmangr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger
June 08, 2012

The service at Criswell is top notch. Their service consultants are friendly, knowledgeable, and efficient. I always know that I'm in good hands there. My car gets the service it needs and nothing tha More

by Jojobennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger
June 08, 2012

I have always been treated very well by Criswell Acura. The service departmentis always very friendly. My wait time is short and on the few occasions it was going to take time I was offered a loaner car. T More

by shanacarella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 08, 2012

Been dealing with Criswell Acura for the last five or so years with a TL and now a TSX that were both bought and serviced at Criswell. Experience has always been excellent. More

by wallyjkl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rokos
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