
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
My husband took my RDX in for its first service on 03/17/2012. He didn't remember the names of any of the folks who helped him, but he did tell me how easy they all made it for him. Tim got to the d 03/17/2012. He didn't remember the names of any of the folks who helped him, but he did tell me how easy they all made it for him. Tim got to the dealership a little early, and your service folks took the car right away. They went above & beyond what was originally planned for the service appointment, and they finished in less time than they had estimated. All in all, a really positive experience -- we are really happy with my Acura in general, and especially pleased with Criswell Acura in particular. Thanks so much for making the service experience so easy. Debbi Haynes-Jacintho More
Wonderful individual always exceeds expectations! Took care of all problems willing to listen....will recommend Christian to friends. On time and always remembers your name! care of all problems willing to listen....will recommend Christian to friends. On time and always remembers your name! More
Chris went out of his way by traveling to my location where my car was stranded and diagnosing the problem. Mark was outstanding in setting the proper expectation and providing superior follow-up so I w where my car was stranded and diagnosing the problem. Mark was outstanding in setting the proper expectation and providing superior follow-up so I was always 9informed of status. Two very capable employees that Criswell should consider fortunate to have. More
It is always a pleasure bringing my car in for Service @ Criswell. I have always experienced superior service from the entire Team. Thanks so much for the great service! Criswell. I have always experienced superior service from the entire Team. Thanks so much for the great service! More
We had taken in my husbands MDX for service and had to schedule my MDX for another day but Chris was able to get our first one done and then next one in so we could both have our vehicles back the same da schedule my MDX for another day but Chris was able to get our first one done and then next one in so we could both have our vehicles back the same day. It was very conveniant for us! Thanks! More
Having service done at this dealership is a pleasure because there are no surprises. They really know how to treat their customers. Always does a great job. because there are no surprises. They really know how to treat their customers. Always does a great job. More
I have purchased my 4th car from Criswell and each I have purchased my 4th car from Criswell and each experience has been great. From the time we walked into the dealership to time we left everyone I have purchased my 4th car from Criswell and each experience has been great. From the time we walked into the dealership to time we left everyone was professional and delivered a great product. Thank you Stefano and Lamont for your help. John (Paesano) More
As always the service was done as desired, ahead of time, and in a customer friendly environment. You have been serviceing my Acuras for a long time, and I will continue to be a satisified customer. Warr and in a customer friendly environment. You have been serviceing my Acuras for a long time, and I will continue to be a satisified customer. Warren Cook P.S. I am on my third Acura since 1982, and you have been servicing all of them. More