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Criswell Acura

Annapolis, MD

4.3
1,098 Reviews

1701 West Street

Annapolis, MD

21401

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1,098 Reviews of Criswell Acura

March 09, 2012

Mark ALWAYS provides great service. He is prompt, polite, professional. Service does not get any better than that. This service support will go a long watoward me returning to Criswell when I repla More

by Bill Parks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark , Mark Scherger
March 09, 2012

Christian is always very attentive and knowledgeable and takes care of us wonderfully! He makes a visit to the service department a pleasant experience! Our issues are always resolve in a timely and friend More

by wavett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Johnson
March 09, 2012

Very Pleasant experience. Staff was very friendly and took care of us and made buying a car a pleasure! Sefano was very knowledgable about the car, and gave a in depth "class" on the bells and whistles. More

by wavett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefano, and Alan, Mike, Alan Hannon, Mike Mohr, Stefano Rinaldi
March 09, 2012

The staff was hospitable, helpful, courteous, and on time. I appreciated John's ability to work my coupon into the service price. I liked that I had the ability to print the coupon as well. More

by Playinpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, John Rokos
March 09, 2012

Awesome job Chris really appreciate the good service.. thanks for taking care of my vehicle and providing feedback on taking care of my vehicle. Good job! More

by portion4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris thomas
March 09, 2012

I was waiting on my car for a routine service and needed front brakes and rotors. My wait went from an hour 45 minutes to over 3 1/2 hours. This normally never happens with this dealership. It does not More

by lakeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Keen
March 09, 2012

The experience was great I would like to be kept abreast of any maintenance specials if possible. Thanks. Also please keep up the positive envirnment! More

by AWD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger, Mark Scherger
March 09, 2012

Brought my MDX in for a recall item and was very pleased with the service I received. From the initial drop off through completion, all service personal very extreamely helpful. More

by db35930
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, John Rokos
March 08, 2012

As it turned out, I needed a much longer appointment, but I was still fit into the schedule. I was quoted a price and given a time frame, waiting was a breeze because the shuttle dropped me off for some shop More

by kevrox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sherger, Mark Scherger
March 08, 2012

I couldn't be more pleased with the service I received yesterday. Christian Johnson has been taking care of me and my 12 year old TL for many years now, and it's always a pleasant experience. He is alwa More

by Wendy Asper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Johnson
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