
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
This was my first time dealing with Criswell. They were very nice and friendly. The salesman Stefano Rinaldi was very friendly and took a lot of time with my husband and I. He really worked with us to ge very nice and friendly. The salesman Stefano Rinaldi was very friendly and took a lot of time with my husband and I. He really worked with us to get the car at the payment that was important to me. He was also extremely helpful explaining how to use all the features on the navigation system as well as the bluetooth phone system. More
I always go to Criswell for service and I always am very satisfied with the results. I was without my car for a day and was not inconvienced. I was able to get a loaner and get to work at a reasonable time. satisfied with the results. I was without my car for a day and was not inconvienced. I was able to get a loaner and get to work at a reasonable time. More
My husband and I came several hours away to purchase this vehicle. Not only were the staff cordial, polite and exhibited the best service, they showed great integrity in not embellishing the problems with th vehicle. Not only were the staff cordial, polite and exhibited the best service, they showed great integrity in not embellishing the problems with the vehicle. Unlike other dealers we have dealt with, they told us about the little scratches that accompany an 8-year old car before we even left our home. Once we arrived and saw the car, we were sold. It was so nice to see the comaradrie between Alan,the supervisor, and Vance , the salesman when Alan stepped in and took us for a test drive when Vance had to be called away. I especially appreciated that they did not try to oversell the vehicle. It was a calm atmosphere all the way through. I would recommend this dealership highly. Ellen Hawkins More
We worked with Stepheno, Lamont, Dawn and Mark in Service. All are very helpful, pleasant and efficient. Stepheno even came to the house to help us with the garage opener, we are having trouble with Service. All are very helpful, pleasant and efficient. Stepheno even came to the house to help us with the garage opener, we are having trouble with the programing. Overall, it was a good experience, my husband and I are happy to work with this Acura team. More
Great experience when I purchased my 2010 Honda Fit from Alan. Traded in my car, and was in and out within two hours. Very friendly, and made the process as smooth as possible! Would definitely recommend, a Alan. Traded in my car, and was in and out within two hours. Very friendly, and made the process as smooth as possible! Would definitely recommend, and will be going back to purchase my next car after college! More
I bought my TSX from Criswell and have taken her back for service when needed. Mark Scherger, my service consultant, is always available by email or by phone. I usually deal directly wiht Mark because Mark service when needed. Mark Scherger, my service consultant, is always available by email or by phone. I usually deal directly wiht Mark because Mark knows the history of my TSX. All employees at Criswell are friendly, respectful, accommodating and a pleasure to deak with. More
Mark has always been great to work with. He's very responsive, thorough, patient and does all he can to help answer all my questions and facilitate whatever needs to be done. responsive, thorough, patient and does all he can to help answer all my questions and facilitate whatever needs to be done. More
Criswell Acura is very fortunate to have someone like Mark Scherger in their employ. He epitomizes great customer service. He was both attentive and responsive and made the experience a positive one. Mark Scherger in their employ. He epitomizes great customer service. He was both attentive and responsive and made the experience a positive one. Acura produces great products and provides very good quality care. I would definitely recommend this dealership to a friend. More