Back

Criswell Acura

Annapolis, MD

4.3
1,098 Reviews

1701 West Street

Annapolis, MD

21401

Directions

By Type

1,098 Reviews of Criswell Acura

March 08, 2012

I always get great service from Christian.I was in and out at the time I was told and the cost was under the estimate I was given. More

by candicelmontero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Johnson
March 05, 2012

This was my first time dealing with Criswell. They were very nice and friendly. The salesman Stefano Rinaldi was very friendly and took a lot of time with my husband and I. He really worked with us to ge More

by scraymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefano Rinaldi, Stefano Rinaldi
March 01, 2012

I always go to Criswell for service and I always am very satisfied with the results. I was without my car for a day and was not inconvienced. I was able to get a loaner and get to work at a reasonable time. More

by TAYMOM08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Johnson
February 27, 2012

My husband and I came several hours away to purchase this vehicle. Not only were the staff cordial, polite and exhibited the best service, they showed great integrity in not embellishing the problems with th More

by Hawkinse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hanon, David grasmick, Vance Ellis, Vance Ellis
February 26, 2012

We worked with Stepheno, Lamont, Dawn and Mark in Service. All are very helpful, pleasant and efficient. Stepheno even came to the house to help us with the garage opener, we are having trouble with More

by Beth305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stepheno, Lamont, Dawn and Mark S., Lamont Randall, Mark Scherger, Stefano Rinaldi, Dawn Harper
February 26, 2012

Great experience when I purchased my 2010 Honda Fit from Alan. Traded in my car, and was in and out within two hours. Very friendly, and made the process as smooth as possible! Would definitely recommend, a More

by melanieb13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hannon, Alan Hannon
February 25, 2012

I bought my TSX from Criswell and have taken her back for service when needed. Mark Scherger, my service consultant, is always available by email or by phone. I usually deal directly wiht Mark because Mark More

by wawoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1, Mark Scherger
February 23, 2012

John was very willing to help in any way possbile to make my first experience the best! Checking in and out was very easy and quick! More

by jkbstb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rokos, John Rokos
February 22, 2012

Mark has always been great to work with. He's very responsive, thorough, patient and does all he can to help answer all my questions and facilitate whatever needs to be done. More

by atillotson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schurger, Mark Scherger
February 22, 2012

Criswell Acura is very fortunate to have someone like Mark Scherger in their employ. He epitomizes great customer service. He was both attentive and responsive and made the experience a positive one. More

by Sunburnqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger, Mark Scherger
...
73
...