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Criswell Acura

Annapolis, MD

4.3
1,098 Reviews

1701 West Street

Annapolis, MD

21401

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1,098 Reviews of Criswell Acura

February 21, 2012

Christian was very professional and kept me up to date on the progress of the work on my car. The loaner car simplified the process. Everyone at the dealership was very kind and helpful. More

by Marcher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
February 21, 2012

I had to come in for some recall work and dealt witgh Christian. He was very helpful, courteous and thorough. The work was done in about an hour and I was on my way. I will use Criswell for all of my s More

by dcompere
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
February 21, 2012

I came in at 8am for a warranty recall regarding "Battery Management" to address the low battery message that was coming on continuously. My car was taken in for service promptly and I had the car b More

by treadmd1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger, Mark Scherger
February 21, 2012

Criswell Acura service department and specifically Chris Thomas, our service advisor provides us with superior service time and time again with our 3 Acura's. We without reservation recommend Criswell Acur More

by jxkunkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
February 20, 2012

Very enjoyable experience leasing a new Acura TL from Criswell Acura this weekend. These Gentleman were straight forward, Honest and Fair. I would recommend anyone looking for a new or used vehicle to do More

by roylambden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scherl, Alan Hannon, David Grasmick
February 18, 2012

John was great on the telephone when I set up the appointment. The individual who checked me in (booth closest to the side street) was very nice on the day of the appointment. The problem with my s More

by ArtV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rokos, John Rokos
February 17, 2012

John Rokos is excellent. The appointment was promptly scheduled and included a loaner. Work was accomplished well and the car was ready when promised. The problem was intermittent and could have been h More

by Vern Weyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rokos, John Rokos
February 17, 2012

Mike met my wife and she felt very comfortable on the first visit, I came back he met our price and we bought the car. !!! More

by Mark26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smith
February 16, 2012

I was amazed with the prompt attention and the way my vehicle was received and processed soon after I got to the service line. The problem was resolved and I was informed of the cause and the solution. T More

by Mig945
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scherger, Mark Scherger
February 16, 2012

Great people, great service, great experience, A+ for Criswell !!! The atmosphere is awesome, the service facilities and dealership are perfectly cleaned and wonderfully maintained for a very positive cu More

by tomtompros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
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