
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
Christian was very professional and kept me up to date on the progress of the work on my car. The loaner car simplified the process. Everyone at the dealership was very kind and helpful. the progress of the work on my car. The loaner car simplified the process. Everyone at the dealership was very kind and helpful. More
I had to come in for some recall work and dealt witgh Christian. He was very helpful, courteous and thorough. The work was done in about an hour and I was on my way. I will use Criswell for all of my s Christian. He was very helpful, courteous and thorough. The work was done in about an hour and I was on my way. I will use Criswell for all of my service needs. More
I came in at 8am for a warranty recall regarding "Battery Management" to address the low battery message that was coming on continuously. My car was taken in for service promptly and I had the car b "Battery Management" to address the low battery message that was coming on continuously. My car was taken in for service promptly and I had the car back after the problem was corrected, a 12pt inspection was done and the car was washed all in less than 40 mins. Very impressive ! Thank you for the great service provided by your service advisor and the technician Alex Shore-Kamiski. Tony Read More
Criswell Acura service department and specifically Chris Thomas, our service advisor provides us with superior service time and time again with our 3 Acura's. We without reservation recommend Criswell Acur Thomas, our service advisor provides us with superior service time and time again with our 3 Acura's. We without reservation recommend Criswell Acura and Chris Thomas to all our family and friends. More
Very enjoyable experience leasing a new Acura TL from Criswell Acura this weekend. These Gentleman were straight forward, Honest and Fair. I would recommend anyone looking for a new or used vehicle to do Criswell Acura this weekend. These Gentleman were straight forward, Honest and Fair. I would recommend anyone looking for a new or used vehicle to do business with Criswell and these folks. More
John was great on the telephone when I set up the appointment. The individual who checked me in (booth closest to the side street) was very nice on the day of the appointment. The problem with my s appointment. The individual who checked me in (booth closest to the side street) was very nice on the day of the appointment. The problem with my side mirror was easy to diagnose and, hence, didn't cost me as much as was originally expected. Finally, the new TSX loaner was great. More
John Rokos is excellent. The appointment was promptly scheduled and included a loaner. Work was accomplished well and the car was ready when promised. The problem was intermittent and could have been h scheduled and included a loaner. Work was accomplished well and the car was ready when promised. The problem was intermittent and could have been hard to find. John listened carefully to my description of the problem and discussed what the problem might be with me. He was right. More
I was amazed with the prompt attention and the way my vehicle was received and processed soon after I got to the service line. The problem was resolved and I was informed of the cause and the solution. T vehicle was received and processed soon after I got to the service line. The problem was resolved and I was informed of the cause and the solution. Thanks! More
Great people, great service, great experience, A+ for Criswell !!! The atmosphere is awesome, the service facilities and dealership are perfectly cleaned and wonderfully maintained for a very positive cu Criswell !!! The atmosphere is awesome, the service facilities and dealership are perfectly cleaned and wonderfully maintained for a very positive customer experience. More