Criswell Acura

I have purchased four cars in my life and this by far was my best experience when it comes to buying a vechicle. Vance and Alan set the bar very high when it comes to great customer service. The whole staff my best experience when it comes to buying a vechicle. Vance and Alan set the bar very high when it comes to great customer service. The whole staff was great, the sales department to finance department. They even stayed past closing time to make sure that I got the best deal, and car I was happy with. I will definantly be back to buy my cars from this dealership. More

I had a great experience with great service..Mark was very friendly and accommodating. I will definitely come back in the future for any service. very friendly and accommodating. I will definitely come back in the future for any service. More

I scheduled my service appointment over the telephone, got to the dealership on time and got attended to immediately. I was given an estimated time for how long the scheduled service was going to take and got to the dealership on time and got attended to immediately. I was given an estimated time for how long the scheduled service was going to take and it was performed within the estimated time. I liked my service experience. More

Christian and the rest of the Acura staff are always friendly and are very knowledgeable. Christian always welcomes me with a big smile and I feel like he helps to get me in and out of the service de friendly and are very knowledgeable. Christian always welcomes me with a big smile and I feel like he helps to get me in and out of the service department as quickly as possible. I always enjoy taking the shuttle to and from dropping off my car with Dave at the wheel. I feel taken care of and as if my business is important to Criswell, which is why I keep coming to the Crisswell Annapolis dealership for service instead of going to maintenance facility that is closer to my house and maybe slightly cheaper. More

Stefano did a great job during my recent experience in leasing a car. This is my first time leasing and he clearly explained the pros and cons. He also went out of his way after the deal was done taking leasing a car. This is my first time leasing and he clearly explained the pros and cons. He also went out of his way after the deal was done taking plenty of time to explain all the vehicle features and even helping to do things like sync my iphone with the bluetooth technology. I highly recommend Stefano and Criswell. Chris Thomas also does an excellent job in service! More

Mike Mohr and Dawn are outstanding employees. Frankly, I thought that Lamont tried to overquote on the price. Thankfully for me, I had checked a blind offer from him via Carwoo that was considerably lower. thought that Lamont tried to overquote on the price. Thankfully for me, I had checked a blind offer from him via Carwoo that was considerably lower. I didn't appreciate his first offering at a much higher price. We are not talking about small numbers here. Others could be overcharged as well. More

This was my first time getting service at Criswell and it was a pleaseant experience. I went in for a oil change and to rotate my tires but they also checked and changed my fluids,checked tire pressure,and d was a pleaseant experience. I went in for a oil change and to rotate my tires but they also checked and changed my fluids,checked tire pressure,and did a multi point inspection. Christian was very polite and professional and Marty did a great job on my vehicle. I just want to thank the both of them for the outstanding serivce they gave me. More

I gave the ratings above because I was greeted when I walked in the door, I was then treated very well, informed of the progress and on my way in no time. walked in the door, I was then treated very well, informed of the progress and on my way in no time. More

I bought my car at Criswell's in 2005 and continue to bring it back for service, not only because my car receives good service, but because of Mark. bring it back for service, not only because my car receives good service, but because of Mark. More