Criswell Acura

Mike Scandora was very helpful in facilitating an out-of-town purchase and was very reasonable to work with on closing. Dave the finance/business manager was also very straightforward and easy to wo out-of-town purchase and was very reasonable to work with on closing. Dave the finance/business manager was also very straightforward and easy to work with in all respects. Everyone was no-nonsense all around. More

I came in for a used Mercedes. He was a little less than happy with my deposit and terms...in fact thought I was going to have to come back to pick up my deposit and leave the car, but he continued working happy with my deposit and terms...in fact thought I was going to have to come back to pick up my deposit and leave the car, but he continued working and less than a week I drove off with my car and no one believed the deal I received. I would definitely retrn to this dealership AND refer ohers. My son wants to buy his first car, an Audi, there. I'm looking forward to it! More

The service I received was truly outstanding. I was treated like family. They throughly explained all the options to the vechicle taking the time to assist me with personal settigs. They even called treated like family. They throughly explained all the options to the vechicle taking the time to assist me with personal settigs. They even called after the purchase to make sure everything was well. Exceptional staff! More

Had a great experience at this dealership, and Mike was more than helpful. Also everyone we worked with were so pleasant and made us feel very welcome. We worked on a price for a few days and they made su more than helpful. Also everyone we worked with were so pleasant and made us feel very welcome. We worked on a price for a few days and they made sure we had all the information we needed to make our decision. besides the price, we chose to buy from them because we were treated so well by mike Scandora and the staff. So happy with my new car!!!! More

What a wonderful and easy car buying experiece I had at Criswell. This is my second car purchase from Alan Hannon. Every transaction has been a pleasure. Alan always stands behind his vehicles. He is t Criswell. This is my second car purchase from Alan Hannon. Every transaction has been a pleasure. Alan always stands behind his vehicles. He is there if you need him even after the purchase. Mike Schandora also helped with my purchase. He was listened to my needs and tried to find the right car in my price range. He went over all the features of the car in full detail before we left the lot. More

Jennifer was very helpful with my inital visit to look at some of the certified pre owned cars. She was very quick to respond to any questions I had about financing, milage, warranty. Criswell ACURA has bee some of the certified pre owned cars. She was very quick to respond to any questions I had about financing, milage, warranty. Criswell ACURA has been great with service and support on our certified preowned MDX that we bought at the same dealer a few years back and is one of the reasons for going back to look at our next vehicle. More

I bought a high-end used (excuse me, “pre-owned”) vehicle from Criswell Acura, and I can’t speak highly enough of the whole experience. Their team was smooth, professional and straightforward. I had been dre from Criswell Acura, and I can’t speak highly enough of the whole experience. Their team was smooth, professional and straightforward. I had been dreading the usual con artistry and pressure tactics that I’ve encountered in buying cars over the years. I got none of that with Criswell Acura! Sales consultant Web Johnson was completely friendly and open, and sales manager Allan Hannon was just a champ. They carefully described everything they knew about the vehicle, good and bad, and worked with me on a purchasing package that suited all of us. Hannon knew the brand of vehicle I was buying very well (it was not an Acura) and explained a lot of the car’s features (again, good and bad) that would have taken me weeks to discover on my own. David Grasmick guided me through the document-signing process very skillfully, and Millie Rainwater handled the out-of-state licensing and plate purchasing perfectly. Everyone was polite, respectful, and good at what they do. Perhaps most important, now that I’ve driven the car for a month or so, is that they were honest. The car’s in great condition and seems to have been well-maintained. I recommend this team without reservations More

Angela was pleasant to work with while browsing and actually buying our car. She was not pushy but gave us all the details we needed about the car. She was patient and polite during our test drives. We actually buying our car. She was not pushy but gave us all the details we needed about the car. She was patient and polite during our test drives. We would recommend her to friends and relatives interested in buying a car at Acura. More

Mike Scandora treated me like I lived in Annapolis Md. Mike Scandora treated me like I lived in Annapolis Md. and he wanted me to be a customer for life ! He was one the most Honest Upfront salesman I ha Mike Scandora treated me like I lived in Annapolis Md. and he wanted me to be a customer for life ! He was one the most Honest Upfront salesman I have ever dealt with !I had alot of questions and concerns he addressed all them immediately by e-mail and phone.Most salespeople when they hear you live 1300 miles away in Tulsa Oklahoma they dont even want to deal with you thinking that they will never sell you a car. After talking to him I hopped on a plane the next morning and flew to Maryland and was pleasantly suprised when I saw the Lexus SC430 that he told me about. It was exactly the way he portrayed it to me.Within an hour I was on the road driving back to Tulsa.I Love the car and best of all my wife does too.The next time I am in the market for a car Mike Scandora is going to be the first person Iam going to call regardless where I live ! Thanks For all your help ! Mike More

After the Acura car service my house phone has been repeatedly called by a phone number showing an Acura caller ID, but there was never anyone on the line. While my car service was great, being repeate repeatedly called by a phone number showing an Acura caller ID, but there was never anyone on the line. While my car service was great, being repeatedly called over and over again by a dead phone line showing an Acura caller ID is unacceptable. Previously after service I have been called by Acura to confirm that my service was acceptable. However, now Acura is using some bogus autodialer that doesn't connect, has no one on the other end and yet keeps dialing my house again and again. Frankly, I'm planning on using Precision Tune next time to avoid being annoyed by Acura. Even this review function is another example of Acura being annoying. The email requesting the review has a unique ID number so it is unnecessary. Other review requests I receive don't require me to create an account and log in to provide feedback. More