Criswell Nissan - Service Center

Everything they said to me was a lie to get a sale. It was the young girl Elizabeth. She’s a liar! Don’t buy from her! It was the young girl Elizabeth. She’s a liar! Don’t buy from her! More

Like to take this opportunity to say thanks to Dalton and his service team. Dalton has restored my trust after a few bad experiences last year with previous service consultant. How Dalton treated his custo his service team. Dalton has restored my trust after a few bad experiences last year with previous service consultant. How Dalton treated his customer was like "Day and Night" compared to previous service consultant. He is very tentative to your needs and very professional. I knew the moment that he can be trusted (and work with) when how he greeted his customer with an open smile, whereas, the previous consultant just take your keys and not really want to deal with you. I can go into much more details on how the previous consultant, who is no longer with Criswell, cheated me out with past services that almost make me walk away from Criswell Nissan, but instead, would prefer to give recognition to Dalton and appreciate his professionalism. I highly recommend Dalton and definite bring my business back to Criswell Nissan. He is very technical knowledgeable, tentative to your needs, communicate well with his customers and honest. He just doesn't take your key when the first moment you pull up and walk away.. More

Gail was excellent at letting me know what was going on while I waited, what work needed to be done, and why. while I waited, what work needed to be done, and why. More

The repair wasn’t done properly and I have to bring my car back for the same issue to be serviced and hopefully resolved this time. Despite the inconvenience I doubt I’ll be refunded for crappy work or th car back for the same issue to be serviced and hopefully resolved this time. Despite the inconvenience I doubt I’ll be refunded for crappy work or the inconvenience of multiple trips to the shop More

The service advisor is very professional and the communication was very effective using text messages (by customer's request). Shuttle service was on time as expected. communication was very effective using text messages (by customer's request). Shuttle service was on time as expected. More

Noticed on Wednesday loud noise coming from muffler area of car.Took my 2013 Nissan Sentra to Criswell Nissan on Saturday Morning. No Appointment. Arrived at 8:45. Diagnostic was performed (with pictures ta of car.Took my 2013 Nissan Sentra to Criswell Nissan on Saturday Morning. No Appointment. Arrived at 8:45. Diagnostic was performed (with pictures taken on advisor iPhone)my vehicle was missing a bolt connecting the muffler. Need a connector kit. Work was performed very satisfactory. Left dealership at 11:30. All good for now! More

My service advisor Gail Sterling was extremely helpful and did a very very good job. and did a very very good job. More

I went to this dealership to see about getting my truck serviced and fixed. Yes I did. serviced and fixed. Yes I did. More

I don’t think it’s necessarily the dealerships fault but really disappointed that Nissan refused to extend the warranty on my failed Evap canister. It is clearly an engineering manufacturers defect. I’ve re really disappointed that Nissan refused to extend the warranty on my failed Evap canister. It is clearly an engineering manufacturers defect. I’ve researched the issue and apparently it is common and the warranty for this particular defect has been extended to 15 year and 150,000 miles on some Nissan Models but unfortunately not my vehicle. The evap cannister was completely filled with water. Shame on Nissan! I’ll go back to purchasing Honda or Acura. They definitely stand behind their manufacturers errors! More

It was a pleasant atmosphere. The employees were knowledgeable and friendly. It was a great experience. The employees were knowledgeable and friendly. It was a great experience. More