These service people are either very poorly trained and incompetent, or are deliberately misdiagnosing problems so that they can bill clients more.
I took my Nissan Cube in for a rattling noise.
First the tensioner pulley was allegedly the problem. Replacing that did NOT fix the noise.
Then they said it was the crankshaft pulley. They tried to suggest that it was the transmission, and claimed that they had to replace the crankshaft pulley to "hear" the transmission to determine if it was flawed.
Replacing the crankshaft pulley did NOT fix the noise either.
They finally diagnosed the alternator as the ACTUAL problem. When I requested a refund of the costs for the two incorrect diagnoses, they refused to reimburse me.
Diagnosing car issues by throwing everything up against the wall to see what sticks is NOT a professional way to conduct a car repair business.
Needless to say, I have since found another repair service.
Additionally, I am in the market for TWO new cars...one for me and one for my son.
I will NOT be buying them from CRISWELL.