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Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Criswell Nissan's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
April 28, 2021
"All around pain free process. The dealership is really..."
- CoAll around pain free process. The dealership is really clean and well maintained. Everyone was very friendly and welcoming. Thank you for the seamless sale.
Read MoreApril 19, 2021
"Kevin Daniels and his manager were amazing, overall..."
- paul.orejimiKevin Daniels and his manager were amazing, overall customer service was spectacular. Unfortunately, the finance department is shady. I was told that I could cancel a warranty by James Cook III within 30 days. I came back in person to cancel the warranty, which he reluctantly agreed to cancel, however, I later found out that the warranty was never cancelled!
Read MoreApril 14, 2021
"Ms Conway was the best Service Advisor i had in many..."
- jsprellaMs Conway was the best Service Advisor i had in many years going to Nissan dealers, ever. I own a 2017 Pathfinder and i had a Frontier years before. Ms Conway was extremely helpful, responsive and knowledgeable. Thanks for a great experience.
Read MoreEmployees Worked With
Dealership Inventory (225 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
