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Criswell Nissan - Service Center

Germantown, MD

4.5
499 Reviews

499 Reviews of Criswell Nissan - Service Center

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October 05, 2023

David is always very friendly and helpful anytime I come in to have my car serviced. More

by anthonyrodas428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 06, 2023 -

Criswell Nissan responded

Thank you for taking the time to recognize the efforts of our staff! We value the opportunity to work with you and look forward to seeing you soon.

October 05, 2023

Nice people, fast service,and clean workshop. Well and timely communicated with the customer. Saved me a lot of time! More

by JXSUN2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
Oct 06, 2023 -

Criswell Nissan responded

It's our pleasure to provide an all-around outstanding service experience! Thank you for sharing this positive feedback!

October 05, 2023

The ease of transaction is unparalleled. I will always carry out my business with you. More

by aldoreom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Erbling, Ericka Escobar
Oct 06, 2023 -

Criswell Nissan responded

Customer satisfaction is important to us. We appreciate knowing you had a 5-star experience. Thanks again for choosing to work with the top notch team at Criswell!

October 04, 2023

The Whole Dealership was just Excellent Mark was right on the Money, The whole staff phenomenal. Keep up the Excellent Work!! More

by ARIEL JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Erbling, Ericka Escobar
Oct 04, 2023 -

Criswell Nissan responded

Thanks so much for sharing this wonderful review of your recent experience at Criswell! We're happy to see you were pleased with your visit.

October 04, 2023

Always great customer service. Really nice waiting areas and the employee's always keep you notified on your wait time. More

by KIMBERLYJONES001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eller, Ericka Escobar
Oct 06, 2023 -

Criswell Nissan responded

100% satisfaction is our goal, and it's great to see you've been pleased with your interactions at Criswell. Don't hesitate to reach out if we can be of further assistance.

October 03, 2023

Failed to successfully identify upcoming problems with the CVT two months ago during a multi-point inspection. As a result the entire transmission is ruined and the car is toast despite being from 2013 w More

by ABruce8771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Erbling, Ericka Escobar
Oct 06, 2023 -

Criswell Nissan responded

Thank you for sharing this feedback. It's disappointing to see we did not meet your expectations. We welcome you to reach out if we can be of further assistance.

October 02, 2023

Service manager David, was great to work with! ! Very knowledgeable and pleasant, called me promptly when my car was completed. More

by rborges101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 03, 2023 -

Criswell Nissan responded

We're glad to see you were satisfied with your experience. We value your business and hope to work with you again.

October 01, 2023

Excellent loaner car while Criswell Maserati was working on my car thanks for everything. Kudos. More

by ALJOY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady who provided the loaner.
Oct 03, 2023 -

Criswell Nissan responded

We're happy to see we could help you out! Don't hesitate to reach out if we can be of further assistance.

October 01, 2023

The customer service was extremely excellent and exceeded my every expectation. I would highly recommend to other customers. More

by WillieJSanders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling, Ericka Escobar
Oct 03, 2023 -

Criswell Nissan responded

It's wonderful to know you were impressed with the standout customer service you received at Criswell! We value your business and truly appreciate your recommendations.

September 30, 2023

Great service and customer service. Very responsive. Will continue to take my vehicles there for service More

by LAPAZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Oct 03, 2023 -

Criswell Nissan responded

It's great to know you can depend on our team to deliver a high quality service event. We look forward to your next visit with us!

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