Critz Auto Group

Bad treatment, bad product. Beware I bought i3 from this dealership. Within 2 weeks, I had check engine sign. When I called, technician wanted me to come in and wait for the car but whe I bought i3 from this dealership. Within 2 weeks, I had check engine sign. When I called, technician wanted me to come in and wait for the car but when I asked for loaner, he said you have to book it well in advance. When I came in, there were blank looks at me, no acknowledgement. I had to wait more than 3 hours. The other technician offered a loaner car to a lady besides me without even her asking. What a discrimination!! No respect for my time and no apologies. Stay away from this dealership. More

Very good buying experience Salesperson was very helpful and understanding of what I wanted. BMW genius knew the car in and out. All around great experience. Will buy another car Salesperson was very helpful and understanding of what I wanted. BMW genius knew the car in and out. All around great experience. Will buy another car from Critz BMW. More

Awesome I had spoken to the dealer, by the name of Drew Silver, by phone before ever visiting his office in Savannah. Right away, I knew that I had the right I had spoken to the dealer, by the name of Drew Silver, by phone before ever visiting his office in Savannah. Right away, I knew that I had the right dealer to purchase the custom built Mercedes Benz CLA 250 Sedan that I wanted. I already had printed out a copy of the car specs and all prior to arriving at the dealership. The price and specs of the car that I had calculated was almost exactly what he had quoted. I knew that this car would be special when I found out that there were a waiting list to order this vehicle; which mad me that much more excited about purchasing this car. Everything I wanted in this car, Drew ensured that I got exactly what I requested. I would highly recommend anyone who's looking to purchase a vehicle in the area, to see this gentleman without question. I'm currently working overseas at the time and have only driven my car the three times that I've been home on vacation/leave. When I say this car is awesome with a capital A, I mean just that and it's very affordable. I'm still in disbelief with the price of the vehicle and all the luxuries that came with it. Thank you very much Drew Silver and thank you Critz Mercedes Benz. Respectfully, Donervan More

Free oil change I received a free oil change and car wash which I really appreciated. It was all done in a timely manner. I worked with Denny Caylor. I received a free oil change and car wash which I really appreciated. It was all done in a timely manner. I worked with Denny Caylor. More

Fantastic as always! Thank you once again for a seamless, fast and efficient service visit...especially Michael - you are the best and it's a pleasure to work with you! Thank you once again for a seamless, fast and efficient service visit...especially Michael - you are the best and it's a pleasure to work with you! More

Timely Work that was performed was completed in a timely manner, service personnel were very helpful and friendly my vehicle was in for routine oil change Work that was performed was completed in a timely manner, service personnel were very helpful and friendly my vehicle was in for routine oil change More

service department David in the service department is so accommodating and I really appreciate him because my time is valuable too. He is the BEST!! He always works with David in the service department is so accommodating and I really appreciate him because my time is valuable too. He is the BEST!! He always works with my schedule More

With no appt replaced a low beam xenon bulb in record time! Called from Amelia Island FL around 1 pm and spoke with advisor Henry about a bad xenon low beam headlamp. Drove up to Savannah and Henry had the bul Called from Amelia Island FL around 1 pm and spoke with advisor Henry about a bad xenon low beam headlamp. Drove up to Savannah and Henry had the bulb replaced in 40 minutes (no apt!) and under quoted cost and we were back on the raod home to NH! Great attitude by all at service area! A pleasure to find such efficient, friendly service in this day and age! More

Service Alway very fast friendly service at BMW . This is our second 328i and we are from out of town service dept welcoming and very helpful with accommodati Alway very fast friendly service at BMW . This is our second 328i and we are from out of town service dept welcoming and very helpful with accommodating us while our car is being serviced . We use a car to travel to shopping and lunch . There service is always fast an they call if they will be longer . More

Service recommended by the service rep. I have been dealing with Tiffany, since my first service encounter of my 2009 E350 M/B. I am very pleased with her interaction with customers. She wil I have been dealing with Tiffany, since my first service encounter of my 2009 E350 M/B. I am very pleased with her interaction with customers. She will greet you by your name and make you feel, like your part of the team. She explain the maintenance being performed now, should be, and must be in the future. This way you have ample time to fit it into your schedule. Great people skills. Keep up the good work, Tiffany. More