Critz Auto Group

Great experience! This is my second purchase from Critz Mercedes & from Alex Southard. The sales staff and service staff (Tiffany), are very friendly and great to deal with. Mercedes & from Alex Southard. The sales staff and service staff (Tiffany), are very friendly and great to deal with. More

Wonedrful! Great and friendly service. Will definitely visit again soon. Very pleased with overall customer service. This is my new favorite dealership for sales and service. visit again soon. Very pleased with overall customer service. This is my new favorite dealership for sales and service. More

When I get service on any of my vehicles at Critz, it's more like I'm just there to visit my friends for a while. They are always so enjoyable to deal with and make me feel like "don't worry about a t it's more like I'm just there to visit my friends for a while. They are always so enjoyable to deal with and make me feel like "don't worry about a thing, we're going to take care of you and your vehicle so whatever you need or want, we've got you covered." One more thing I don't need to worry about...that's always good. More

Sales rep, Jim Kowalchuk was very patient with me as I chose the model and options that I wanted. He was never pushy, but always quick to respond when I had addiitonal questions that would help assist me chose the model and options that I wanted. He was never pushy, but always quick to respond when I had addiitonal questions that would help assist me in my final decision. Greg Konkel then took extra steps to secure a 2.25% interest rate for my purchase. The entire purchase process was very professional and an enjoyable one. Thank you so much! More

A sincere Thank You to your Service Advisor, Chuck. We had our Mercedes completely serviced and detailed. Due to unexpected health issues, we had to leave it longer than anticipated. Chuck not only call had our Mercedes completely serviced and detailed. Due to unexpected health issues, we had to leave it longer than anticipated. Chuck not only called to check on my health, he had our vehicle washed and ready when we made it back to Savannah to pick it up. A job well done and a most satisfied customer. Martha and Victor Bockman More

Best car buying experience ever. I really appreciated the courtesy, experience, knowledge, and professionalism. I absolutely love my new BMW 428i. Would recommend to anyone. courtesy, experience, knowledge, and professionalism. I absolutely love my new BMW 428i. Would recommend to anyone. More

My Wife and I have wanted to purchase a GMC terrain for several years. On 1/25/14 we visited the the CRITES Dealership. Mr. Mark Johnson was the salesman we spoke to. He was very personable. He was able t several years. On 1/25/14 we visited the the CRITES Dealership. Mr. Mark Johnson was the salesman we spoke to. He was very personable. He was able to get us the deal we wanted. We bought the auto we wanted. Very Good. Excellent!! More

I called late in the day to set up an appointment, and David told me that he could squeeze me in for an oil change. When I arrived, I told him of a possible problem. After a short wait, he returned, told David told me that he could squeeze me in for an oil change. When I arrived, I told him of a possible problem. After a short wait, he returned, told me about the issue and that the oil change was completed. I will definitely be calling for an appointment when I return to town. Quick, friendly, thorough and efficient, I don't know what else I could expect. More

Everyone was very friendly and helpful. I was offered and given a loaner vehicle. This helped a lot as I had no one to drive me to the dealership. I am very satisfied and confident with the service. and given a loaner vehicle. This helped a lot as I had no one to drive me to the dealership. I am very satisfied and confident with the service. More

Tiffany was polite, and professional. She was very knowledgable about the car and it's components. We very much appreciate a person who knows what they need to do and does it with a smile. Good work, knowledgable about the car and it's components. We very much appreciate a person who knows what they need to do and does it with a smile. Good work, Tiffany. More