
Cronic Nissan
Griffin, GA
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2,063 Reviews of Cronic Nissan
Great experience! Great customer service -honest, friendly, and knowledgeable. We got a great deal and drove home happy!! Great customer service -honest, friendly, and knowledgeable. We got a great deal and drove home happy!! More
I brought a vehicle in to have nitrogen tires inflated. When the work was completed, the service agent advised that the invoice was with the cashier. I caught the cashier's attention which lasted a nanosec When the work was completed, the service agent advised that the invoice was with the cashier. I caught the cashier's attention which lasted a nanosecond before she returned to her conversation with another employee; she could not be bothered to ask if I needed help. She continued her conversation with that employee while simultaneously stapling a collection of papers together. When I finally was able to get her attention a second time, I asked her to process my invoice. She caustically advised that she did not have the invoice and that I needed to tell her who the agent was. I replied that the un-named agent had just left the invoice on the cashier's desk. That bit of information carried no weight with the cashier. I went back to the agent to help sort out the invoice with the cashier who carried an attitude and offered no help. The agent returned to the cashier's counter, lifted the invoice from the desk and handed it to the cashier to be processed. The cashier's attitude is 180-degrees out of sync with the service department. The last time I brought the same vehicle in for tire rotation based upon mileage, I was advised that the wear did not justify the work. I was delighted with the advice. The cashier's attitude warrants a bit of adjustment . More