Cronin Ford Kia

The “3 P” Review Our experience was professional, pleasant and pressure free. Sales associate Julie was very helpful and knew what she was talking about. We were looki Our experience was professional, pleasant and pressure free. Sales associate Julie was very helpful and knew what she was talking about. We were looking at an F350 and she helped us get the truck we wanted. Jeremy, the general sales manager didn’t play any of the usual car dealer games. Make the trip to Cronin in Harrison for your next automobile or truck. You won’t won’t regret it. Teri and Scott Ellsworth More

Excellence Sales Tony was extremely pleasant to work with, he made our sale go very quickly and no hassle. The dealership was clean and very friendly....Thanks Tony Tony was extremely pleasant to work with, he made our sale go very quickly and no hassle. The dealership was clean and very friendly....Thanks Tony More

Buying a preowned vehicle is like a square dance. I was invited to the square dance with the dealership as the caller. My partner was a easily used Jeep Rubicon. Tony and Joe Henegar tag teamed with I was invited to the square dance with the dealership as the caller. My partner was a easily used Jeep Rubicon. Tony and Joe Henegar tag teamed with a Ford Explorer Limited. Tony and Joe were lively and quick stepped to the music. But, when Justin entered the dance he caused disruption and discord. Mike phoned with an amount $1500 above what Tony and I had agreed on and that almost ended the dance since I was at a polka party with a competitor. Tony jumped in and got all to get in step. Tony and Joe are polite, polished salesman. Try to avoid the office guys. More

Simple, Quick, and Straightforward Car Sale Bought a new F150 from this Dealer in July 2018, working with Julie on the sales staff and Mark in the Finance office. Julie was professional, acc Bought a new F150 from this Dealer in July 2018, working with Julie on the sales staff and Mark in the Finance office. Julie was professional, accommodating, and responsive. Typical dealer add-ons were not pushed aggressively and overall the experience was made fairly straight forward. Mark was fast and clear in the finance office, making the process easy to understand and complete. More

quick and easy I went to Cronin Ford looking for a new car and was introduced to Tony Henegar. Tony was friendly and extremely helpful. He was patient and explaine I went to Cronin Ford looking for a new car and was introduced to Tony Henegar. Tony was friendly and extremely helpful. He was patient and explained everything. I decided the Escape was a good fit so took it for a ride. After I decided this was the car I wanted, Tony walked me through the entire process of buying. Simple when you have someone to explain it step by step. Thank you Tony. Love my new car. More

Great Experience Looking for a new car to replace our 2006 Mazda. Found a 2018 Ford Focus at Cronin online. Zach called me to see if I was interested in coming in to Looking for a new car to replace our 2006 Mazda. Found a 2018 Ford Focus at Cronin online. Zach called me to see if I was interested in coming in to look at it. He was very friendly and nice to work with. We ended up buying a 2018 Ford Focus from Cronin. So far they have been very helpful and their willingness to make sure we were happy and everything was as we expected has been nice. More

Straightforward Car Purchase In the market for a 2nd C-Max. Found one at Cronin online. Tony called and offered to help. Was not pushy, friendly, assisted with our questions. In the market for a 2nd C-Max. Found one at Cronin online. Tony called and offered to help. Was not pushy, friendly, assisted with our questions. Was the simplest and quickest car purchase I have ever made. More

New Ford Escape owners We were greeted promptly and made to feel welcome. Our salesman, Joe Henegar explained all the features and our options. He worked out the deal with o We were greeted promptly and made to feel welcome. Our salesman, Joe Henegar explained all the features and our options. He worked out the deal with our trade-in efficiently and honestly. We never felt pressured to purchase and the salesman made us comfortable and was very easy to talk to. We'll definitely recommend Joe Henegar to our friends and family! More

Great SalesPerson, Poor Customer Service I found the "Perfect" used SUV at Cronin Ford. The 2008 Ford Explorer was clean and presented well during the test drive. Joe and Tony were great peo I found the "Perfect" used SUV at Cronin Ford. The 2008 Ford Explorer was clean and presented well during the test drive. Joe and Tony were great people to deal with during the purchase! The original internet price was high, so I negotiated a lower price to make the drive from Milford to Harrison. Upon arriving, the test drive was great and inspecting the Explorer went well. We negotiated further and settled upon a price and I made the purchase. During the drive from Harrison to Milford, I discovered that the transmission was shifting differently than normal. So, the next morning, I reached out to them and asked for some support to resolve the possible transmission problem. I was told by Jeff that he needed to talk to Jimmy. The following day, when no one responded to me, I reached out again. I was told by Jeff that he was transferring me back to Joe. Poor Joe was the one they made tell me that since they discounted the vehicle and I signed an "AS IS" document, they wouldn't help me. Joe and Tony were great though. I just want to say that Castrucci Ford in Milford heard the story and fixed my "Perfect" Explorer for $300.00 with a transmission flush and TSB PCM reflash that Cronin Ford would not attempt to fix for free (as I asked) less than 24 hours after purchase. If you are looking to buy a used or new Ford vehicle, I would recommend making the drive to Milford, Ohio and dealing with professionals! Good Luck Cronin Ford! Thank you Joe and Tony for your professionalism. More

Fast, Friendly and honest. Recently a situation occurred in my family that made buying an inexpensive car a necessity in our lives. My son's car broke down with little hope Recently a situation occurred in my family that made buying an inexpensive car a necessity in our lives. My son's car broke down with little hope of a speedy repair another option was needed. I was able to use a Harley Davidson motorcycle as a trade in and purchase a 2018 Ford Fiesta S. The team at Cronin was able to get this accomplished. I had driven to the dealership from Indianapolis In. after leaving work at 4:00 pm, as a result it was after closing when we were able finish the deal, but they stayed to get it finished. The only fly in the ointment for me was I felt a little pressured in to buying the extended warranty on the car. My wife and I usually purchase the warranty but this being the third car I was inclined to turn it down this time but the finance guy persuaded me to purchase after working the payment down a by few bucks. Other than that I left satisfied with my purchase the interest rate was less than on our other cars. Oh yeah the life time oil changes for free will come in handy, its a long drive to Harrison from Indy but certainly worth it every 5000 miles. I will be telling any one interested in the an honest deal on a new car to give Cronin a try. More