Cronin Ford North

These people are nothing more than simple xxxxx and thieves .. Paid $45k cash foe a beautiful Ford F150. .then I dented the tailgate and came in and talked to the finance Mgr Bob R who told me it woul thieves .. Paid $45k cash foe a beautiful Ford F150. .then I dented the tailgate and came in and talked to the finance Mgr Bob R who told me it would cost me $5k to replace ...I took the tailgate off in 5 mins max myself and found d tailgates on internet for less than $800 ... So I was shopping around to trade my truck and saw one I liked at another dealer .. Was literally ...pen in hand ready to sign paperwork when salesman came and told me the deal was squashed due to the fact my F150 had been involved in a total loss wreck in Ontario , Canada that I had no knowledge of ....I immediately took my $45 k truck I had purchased 6 months prior back to Cronin a d they were tripping over themselves to satisfy me .. Their idea of satisfaction was to tell me ...Bob R (finance mgr) quote "....we don't have any F150s in stock at that dollar amount we can put you in right now ...buy let me get you in another less value F150 right now and we will get you taken care of within 3 months ..." ..the truck he put me in was priced at ' $23k ...I agreed because I was mistakenly under the impression that these were good ..honest people ....... BOY ..WAS I BAMBOOZELED!!! NEEDLESS TO SAY ..CRONON FORD NEVER KEPT THEIR WORD ..EVEN AFTER I EMAILED THE OWNER NUMEROUS TIMES ..SND FILED COMPLAINT WITH ATTY GENERAL YOST OFFICE ... MORAL OF THE STORY ..NEVER DEAL WITH THESE PEOPLE ... THEY TOOK ..BUYER BEWARE TO NEW LEVELS .... DISHONEST ...RENIG .... SHARE THIS WITH 10 PEOPLE ..WHO WILL SHARE WITH 10 PEOPLE ..AND SO ON... More

I was looking on website at a vehicle they had (2019 Lincoln MKC). I did not contact anyone I was just looking. I started to get email from a Katrina Whitmore. After about the 3rd email and 7 phone call Lincoln MKC). I did not contact anyone I was just looking. I started to get email from a Katrina Whitmore. After about the 3rd email and 7 phone calls to come in and text drive a car I sent her an email stating i am not allowed to drive that far due to a blood clot in leg. Dr. said no. Since that car was sold. She has sent a total of 4 emails and 11 phone calls to come in for a test drive. I do not know why she can not understand when you tell her NO that you are not going to come in. At the time I looked at the vehicle I had not found out about the blood clot. So telling her and not contacting someone at that dealership I found it funny that she kept this up. I have now blocked the calls and emails which the calls show up on the phone but only ring one time and I do not have to deal with her on that. The emails I have also blocked and I am tired of this being the pushiest dealership I ever saw to get a sale. Sad. More

Terry Craycraft was an excellent salesman. Went above. & beyond what I expected. Did what he had to do to make the deal work. Excellent service. Would highly recommend Went above. & beyond what I expected. Did what he had to do to make the deal work. Excellent service. Would highly recommend More

My experience is on service, this does not apply to sales. I have had regular services done here as in a oil change with no complaints. I just had a recall done as well with no complaints, but I had a sales. I have had regular services done here as in a oil change with no complaints. I just had a recall done as well with no complaints, but I had a issue with my f150 engine making some rattling noise and a popping noise during acceleration and letting off the gas. The 1st appointment they test drove truck and heard what I was hearing and then had me drive the truck with a mechanic and he mentioned that he believed it was cam phasers going out, they then had there master mechanic drive the truck and he couldn't make it duplicate for him. They reset the pcm and told me to drive it and when my recall parts come in they would revisit it. Now in between appointments they truck still does what it has been doing, fast forward 2 weeks and they do the recall and tell me they couldn't get it to duplicate what they heard the first time having the truck. They give me my truck back and I drive not even a half a mile down the road and it's acting up still. I'm not sure if they just didn't want to fix it, or just not qualified to diagnose it and fix it. I definitely will not be returning here and I will not recommend anyone here for service work. More

Found the car online. Dealer responded quickly and were great about dealing on the phone before meeting. This was a 2 hour drive and I could not afford to “take a chance.” Dealer responded quickly and were great about dealing on the phone before meeting. This was a 2 hour drive and I could not afford to “take a chance.” Everything we talked about happened. It is helpful that we exchanged truthful information. I showed up 15 minutes before closing on a Saturday, and I was able to test drive and complete the deal. Some were willing to stay late. It was a great experience. More

The car was not what we were led to believe. The salesman was loud and obnoxious. When we decided not to buy the car no one said a word. The salesman was loud and obnoxious. When we decided not to buy the car no one said a word. More

No messing around! Got to the deal fast and was out the door. Friendly and fast. My kind of dealership Got to the deal fast and was out the door. Friendly and fast. My kind of dealership More

I have had a wonderful experience here with Chelsie she has been nothing but helpful and help me and my wife both get our cars I highly recommend asking for her!! has been nothing but helpful and help me and my wife both get our cars I highly recommend asking for her!! More

I worked with Chelsie Wilcox to get my car and my husbands, she was so fun and easy to work with. We got great deals on both of our Kia Sportages and I definitely reccomend asking for her! husbands, she was so fun and easy to work with. We got great deals on both of our Kia Sportages and I definitely reccomend asking for her! More

Outstanding service and very honest dealer. Robert was my salesman. Provided a discount over the phone and delivered the car at no charge. Recently I discovered the rear tires don’t match the n Robert was my salesman. Provided a discount over the phone and delivered the car at no charge. Recently I discovered the rear tires don’t match the new tires on the front which is bad for all wheel drive vehicles. I call Robert to no hesitation they replace them free of charge! My next car will be from this dealership More