Cronin Ford North

Finally received my Bronco , been waiting 2 years since reserving it, not a dealership problem . Rob Canfield was my salesperson that helped get my reservation built into an official order. Great job by hi reserving it, not a dealership problem . Rob Canfield was my salesperson that helped get my reservation built into an official order. Great job by him and Terrel the sales manager. We were always in contact with each other as different details or info came out concerning the new Bronco. My experience at this dealership has been great, no matter which department I interacted with, the sales, parts to service. I felt like everyone went out of their way to make sure I got what I wanted. Even the gals at the cashier window was glad to take my money. lol All in all, don't drive past a smaller dealer thinking a bigger one will do you better. Great example of shop at home and get the deal and great service. Thanks to all concerned. More

Rob Canfield, salesman, and Terrell Helton, sales manager, were outstanding in helping me buy my 2nd car at Middletown Ford! From the initial phone call until I drove off the lot, both gentlemen wen manager, were outstanding in helping me buy my 2nd car at Middletown Ford! From the initial phone call until I drove off the lot, both gentlemen went above and beyond to assist me with my purchases! I highly recommend this dealership, and be sure to ask for Rob! More

James Corbin, Sales ... 2021 Ford EcoSportInformative, James Corbin, Sales ... 2021 Ford EcoSport Informative, Courteous, Consciousness & Knowledgeable; sensitive to my income & choice of vehicle. Finance James Corbin, Sales ... 2021 Ford EcoSport Informative, Courteous, Consciousness & Knowledgeable; sensitive to my income & choice of vehicle. Finance Manager diligent in explanation of financing my vehicle. The crew detailed my vehicle & ready to go in minimal time, excellent. My experience was comfortable & I need another vehicle ... I will return! 😉👍 More

Best dealership around Cincinnati Ohio. I have bought many vehicles from them and there sales and service are always the best. They were quick and very knowledgeable of they brand. many vehicles from them and there sales and service are always the best. They were quick and very knowledgeable of they brand. More

Andria Roberts is a great sales associate. She worked us up a fair price and we could not be more happy with the truck we purchased. I will be referring people to work with her. up a fair price and we could not be more happy with the truck we purchased. I will be referring people to work with her. More

Nathan did an awesome job helping me with the purchase of my 2018 Ford F-150 FX 4x4!! Truck was very clean and ran like new! my 2018 Ford F-150 FX 4x4!! Truck was very clean and ran like new! More

Joke of a dealership BUYER BEWARE!!! I will never purchase another car from here, especially a used car. Everyone but the finance guy in incompetent. They have me test dri BUYER BEWARE!!! I will never purchase another car from here, especially a used car. Everyone but the finance guy in incompetent. They have me test drive with a spare and tell me they sent out the wheel to be fixed but would be back in 3 days but took 13 days and the most frequent answers I got to any of my questions was I don't know or I'm not in charge and that's me calling them cause you know they never called me to keep me in the loop. Then I talk to the manager, several times, about how I felt there was no professionalism and he said give him a chance to make it right but guess what, he didn't do anything to even try to make it right. I said how about some gas and a quick wash and a $50 card or something and he basically blew me off. So then I get to looking at the other wheel and the manager says sure, I'll have my mobile guy come out and work his magic. Don't hear from him in a week so I call and he says oh, just talked to the guy and he said he can't do anything to fix it and again, no offer to try and makes things right. I should have listened to my friends and never dealt with them in the first place. The only reason I did was because they had a specific used car I've been looking for but they were states away. It would have been worth driving over 1,000 miles just to feel like a dealership cared and was professional and did things right so go there at your own risk. I've warned you. Time to call Corporate. More

Really fast and reliable! My 2012 Ford fiesta has transmission problems, and we called ford Middletown, costumers service are fast and easy to talk with within that day we drop My 2012 Ford fiesta has transmission problems, and we called ford Middletown, costumers service are fast and easy to talk with within that day we drop my car and got fixed the other day.. not even 24hrs. I got my car back! Well done and reliable. More

Misrepresensted Factory Certified 2015 Fusion Have bought from this dealer over the years with good results, but most recent experience was not good. Purchased a 2015 Fusion last year listed as fa Have bought from this dealer over the years with good results, but most recent experience was not good. Purchased a 2015 Fusion last year listed as factory certified (passed 172 point inspection). Later found 5 or 6 items, including terrible inside odor and body damage, that should have been fixed during the CPO process. Had a 1 year warranty and contacted dealer some months after purchase while temporarily living out of state. They agreed to "work something out" but later tried to blame all problems on me. They did replace the cabin air filter which did not remove all odor (some of remains). Promised to fix body damage but did not follow through. I cannot recommend anyone relying on this dealer for honest dealings. Buyer beware. I will not be back for any reason. More