Cronin Toyota Nissan of Richmond

Super friendly people Very friendly knowledgeable sales people. Need to find a way to speed up the process a little. Should not take two and a half hours after a deal is st Very friendly knowledgeable sales people. Need to find a way to speed up the process a little. Should not take two and a half hours after a deal is struck. More

Great Bought a new truck 2017---and 2018 car, love Toyotas. Great selections. Like the people, sales etc. Beautiful showroom, Car wash is real nice to be a Bought a new truck 2017---and 2018 car, love Toyotas. Great selections. Like the people, sales etc. Beautiful showroom, Car wash is real nice to be able to use free, And love free Donuts! More

Great experience Will go to them for all my vehicle needs from now on. Very helpful, friendly and courteous staff. Comfortable waiting areas and massive indoor selecti Will go to them for all my vehicle needs from now on. Very helpful, friendly and courteous staff. Comfortable waiting areas and massive indoor selection of vehicles. More

A A A service. Will recommend to friends and family. Great customer service. Service department was the best experience that I have had at any dealerships great waiting room .clean restrooms .parts de Great customer service. Service department was the best experience that I have had at any dealerships great waiting room .clean restrooms .parts department was great More

It was a wonderful experience. Dustin went far above our expectations, he was very helpful and very knowledgeable about the vehicle we were looking at, we were very pleased with all Dustin went far above our expectations, he was very helpful and very knowledgeable about the vehicle we were looking at, we were very pleased with all of his help. More

Wonderful courteous service! I had been putting off getting my Corolla service for a couple of years for an airbag recall. I did not realize that the Richmond Toyota dealership wa I had been putting off getting my Corolla service for a couple of years for an airbag recall. I did not realize that the Richmond Toyota dealership was Under New Management. I was dealt with in such a courteous manner by Austin and he was very understanding when I had to cancel my first appointment because of the flu. He arranged for someone to drive me to my destination after I drop my car off. I had two recalls which were both repaired and it didn't cost me anything. I am totally satisfied with the service I received at Cronin Toyota! More

Buy experience Listened and tailored the financing to my needs. Friendly no pressure sales and knowledgeable of the cars and the process. Least amount of time spent Listened and tailored the financing to my needs. Friendly no pressure sales and knowledgeable of the cars and the process. Least amount of time spent in any dealership buying a car. Thank you all very much and enjoying the new car immensely. More

Great Service! I arrived a few minutes early for my appointment, and someone greeted me right as I got out of my car! My service was done so quickly! Everyone was fr I arrived a few minutes early for my appointment, and someone greeted me right as I got out of my car! My service was done so quickly! Everyone was friendly and the price was great too! More

Recall Everyone made me feel special. Service was fast and reliable. There were too many cars in the showroom. Having the TV and music going at the same t Everyone made me feel special. Service was fast and reliable. There were too many cars in the showroom. Having the TV and music going at the same time was aggravating maybe you could work on that. More

Outstanding! It was an amazing experience never felt pressured. I came in with one car in mind and the salesperson was able to work with me to get me in the car I It was an amazing experience never felt pressured. I came in with one car in mind and the salesperson was able to work with me to get me in the car I wanted for the price I wanted. More