Cronin Toyota Nissan of Richmond

Very professionial Brad is knowledgeable and friendly in delivering his service..He is a great asset to your business.I look forward to continued excellent service later Brad is knowledgeable and friendly in delivering his service..He is a great asset to your business.I look forward to continued excellent service later this year. More

Traded my car in for a newer one I can honestly say this was the best experience in my life buying a vehicle. Andrea Duncan was so pleasant and helpful to me. I really like my new rid I can honestly say this was the best experience in my life buying a vehicle. Andrea Duncan was so pleasant and helpful to me. I really like my new ride. More

Great as usual I enjoy the quickness in which the service reps gets you logged in and begins your service. The time waiting is reasonable. The service rep pointed ou I enjoy the quickness in which the service reps gets you logged in and begins your service. The time waiting is reasonable. The service rep pointed out additional items needed to help maintain my vehicle at it's optimal condition. Not to mention the car wash as a perk. More

Recall repairs Had some recalls on my car that needed repaired. I called and they had to order the part. Once part was in was able to make an appointment and had car Had some recalls on my car that needed repaired. I called and they had to order the part. Once part was in was able to make an appointment and had car repaired in a couple of hours. Washed car and aired my tires while it was there also. More

Oil change and rear brake service The team did a quality job at a good price on my oil change and rear brake service it took a while but the donuts and coffee sure helped the time pass The team did a quality job at a good price on my oil change and rear brake service it took a while but the donuts and coffee sure helped the time pass also checked out showroom stock of new vehicles. More

Exceptional Service Team members are all friendly and concerned about there customers .Also took the time to give a free inspection of my Rogue and washed it too.So happy Team members are all friendly and concerned about there customers .Also took the time to give a free inspection of my Rogue and washed it too.So happy with everything from the time I purchased my vehicle to the service I received. More

Service Austin S. = professionalism, friendly personality, courteous! First time ever that a serviceman has walked me to my car and opened my door! Servi Austin S. = professionalism, friendly personality, courteous! First time ever that a serviceman has walked me to my car and opened my door! Service punctual, thorough. More

Scheduled maintenance Service was performed at scheduled time and coffee and doughnuts were available for customers. Truck was washed and ready to go without long wait tim Service was performed at scheduled time and coffee and doughnuts were available for customers. Truck was washed and ready to go without long wait time. Representative was very courteous. More

Very Good Experience and Honesty..went the 'Extra Mile' Dustin went the 'extra mile' with helping me with all my needs and his sincere approach to taking very good care of customers. Not only a good sense Dustin went the 'extra mile' with helping me with all my needs and his sincere approach to taking very good care of customers. Not only a good sense of humor but honesty as well. Dustin is very enthused and responds quickly to all questions. I definitely would recommend him and would seek him out specifically because of the honesty and good customer care. More

Buying out a Lease Mark Chambers was an excellent sales person to work with. He was extremely helpful with our unique situation and the Toyota Team was creative in helpi Mark Chambers was an excellent sales person to work with. He was extremely helpful with our unique situation and the Toyota Team was creative in helping us find solutions. Mark had excellent communication before, during, and after using multi modes of communication which is helpful given the speed of life these days. I hope the new Toyota Dealership will do well in the future. I was not happy with the previous dealer's practices in the services/maintenance dept. TIP: Let your customers know that their free/complimentary service package/agreement (i.e. Oil Change) has ended before doing work on vehicles and then charging the customer. More